Hayden St. Romain
Golden,CO
Summary
Highly dependable and detail-oriented professional with strong work ethic and dedication to achieving goals. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
2
2
years of professional experience
Work History
Customer Coordinator
Quikrete Companies
03.2023 - Current
- Collaborated with team members to identify areas of improvement in processes and implement changes accordingly.
- Provided exceptional support to sales teams by preparing quotes, processing orders efficiently, and utilizing CRM systems for improved data management and tracking.
- Managed a diverse portfolio of accounts, prioritizing timely communication and addressing escalated customer concerns by finding effective and satisfactory problem resolution for both parties involved.
- Trained and mentored new hires and interns, fostering a culture of continuous learning and development to promote their professional growth and progression within the organization.
Recruiter
NOVA
08.2022 - 12.2022
- Created efficient recruiting methods to streamline hiring by optimizing various sourcing tools such as job boards, social media, and networking events.
- Increased candidate placements by developing and maintaining relationships with clients and candidates, producing the highest yield of candidates than any other representative over 7 different markets in 3 different states.
- Improved employee retention rates through thorough candidate screening and interview techniques.
- Coordinated communication between candidates and hiring managers, leading to higher satisfaction on both sides.
Sales Office Manager
NOVA
03.2022 - 08.2022
- Developed and implemented effective training programs encompassing basic and advanced sales, prospecting and marketing techniques, as well as leadership development for other managers and representatives across 4 different markets.
- Expanded company's market presence by equipping sales teams with industry-specific expertise and competitive intelligence information.
- Improved overall team performance by conducting regular assessments and providing constructive feedback on individual progress.
- Studied and learned comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Direct Sales Representative
NOVA
12.2021 - 03.2022
- Delivered compelling door-to-door sales presentations that highlighted the key features and benefits of the company's products or services, resulting in increased conversion rates.
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Developed strong relationships with key decision-makers through consistent communication and rapport-building efforts.
- Maximized revenue potential by enhancing customer satisfaction with tailored product solutions to fit individual customer needs.
Sales Associate
Orange Theory Fitness
08.2021 - 12.2021
- Contributed to team sales goals by persistently reaching out to potential clients and setting appointments with qualified leads.
- Facilitated the personalized onboarding process for new members, providing one-on-one facility tours and explaining membership benefits.
- Promoted studio events and programs through social media platforms, resulting in higher attendance and engagement rates.
- Resolved membership billing issues efficiently, maintaining positive relationships between the studio and its clientele.
Education
BBA - Sales, Merchandising, And Marketing
University of Louisiana At Lafayette
Lafayette, LA05.2022
High School Diploma -
Highland Park High School
Dallas, TX05.2016
Skills
- Customer Service
- Project Management
- Relationship Building
- Excellent Communication
- Quality Assurance
- Attention to Detail
- Process Improvement
- Computer Literacy
- Adaptability
- Training and Development
Hobbies
- Snowboarding
- Motorcycling
- Tennis
Timeline
Customer Coordinator
Quikrete Companies
03.2023 - Current
Recruiter
NOVA
08.2022 - 12.2022
Sales Office Manager
NOVA
03.2022 - 08.2022
Direct Sales Representative
NOVA
12.2021 - 03.2022
Sales Associate
Orange Theory Fitness
08.2021 - 12.2021
BBA - Sales, Merchandising, And Marketing
University of Louisiana At Lafayette
High School Diploma -
Highland Park High School
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