Summary
Overview
Work History
Education
Skills
Timeline
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Trang Chau

Reston,VIRGINIA

Summary

Hardworking Student offering part-time or full-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational, communication, and computer skills

Overview

5
5
years of professional experience

Work History

Customer Coordinator

Perfect Nail
11.2018 - Current
  • Maintain an accurate client database and monitor product inventory.
  • Set priorities and problem-solve workflow issues to maintain rapport with customers and managers.
  • Utilized proactive communication abilities to resolve employment-related disputes.
  • Monitored front areas so that questions could be promptly addressed.

Receptionist

UNIQUE BOUTIQUE NAILS
05.2022 - 08.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Education

Bachelor of Science - Management Information Systems

George Mason University
Fairfax, VA
12.2024

Skills

  • Information Collection
  • Staff Supervision
  • Customer Service
  • Written and verbal in Vietnamese and English
  • Proficient in Word, Excel, and PowerPoint
  • Moderate proficiency in SQL and HTML
  • Machine learning Python

Timeline

Receptionist

UNIQUE BOUTIQUE NAILS
05.2022 - 08.2022

Customer Coordinator

Perfect Nail
11.2018 - Current

Bachelor of Science - Management Information Systems

George Mason University

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Trang Chau