Hayden Sullivan
Spokane
Summary
Focused professional with several years of success in leadership and staff supervision. Successful at promoting improvements in customer relations, administrative quality and project management. Top-notch professional at communicating with customers and employees to solve problems.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Customer Service Supervisor
Dairy Queen Grill & Chill
Spokane
05.2024 - Current
- Supervising daily operations to ensure smooth service delivery.
- Training new team members on customer service protocols.
- Resolving customer complaints.
- Managing breaks, labor, and sales reports.
Customer Service Employee/Supervisor
Taco Time Northwest
Spokane
08.2023 - 05.2024
- Handing out food orders to customers efficiently
- Cooking in the kitchen quickly and efficiently
- Maintained cleanliness and organization of dining and service area
- Moved to supervisor role while working there - Learned how to manage labor, breaks, as well as training employees and handle customer complaints
Education
Associate of Arts - Engineering
Spokane Community College
Spokane, WA 09.2025 - 04.2026
North Central High School
Spokane, WASkills
- Customer service
- Team building
- Employee training
- Project management
- Communication skills
- Time management
- Quality assurance
- Team productivity
- Team management
- Active listening
- Adaptability and flexibility
- Team building and leadership
Timeline
Associate of Arts - Engineering
Spokane Community College
09.2025 - 04.2026
Customer Service Supervisor
Dairy Queen Grill & Chill
05.2024 - Current
Customer Service Employee/Supervisor
Taco Time Northwest
08.2023 - 05.2024
North Central High School