Hayden Walker

• Promoted to Sales Executive within five months after consistently generating high-quality enterprise opportunities and demonstrating exceptional business development performance.
• Achieved 114% of quota while managing a strategic healthcare territory.
• Closed 16 new hospital partnerships within seven months.
• Secured 16 new hospital partnerships in seven months, enhancing market presence.
• Delivered over $20 million in enterprise contract value through effective sales strategies.
• Own the complete enterprise sales cycle across assigned healthcare territories, from strategic prospecting and executive discovery through contract negotiation, implementation, and long-term customer success.
• Develop new business opportunities by engaging executive decision-makers including Chief Nursing Officers, Chief Operating Officers, Chief Financial Officers, hospital administrators, and executive leadership teams.
• Execute consultative discovery conversations to identify workforce management challenges involving nurse staffing, scheduling efficiency, labor optimization, and operational performance.
• Deliver executive-level product demonstrations that align ShiftKey's workforce platform with each organization's strategic staffing objectives.
• Guide enterprise buying committees through solution evaluation while addressing operational, financial, and clinical stakeholder priorities.
• Negotiate service agreements and successfully close complex enterprise opportunities with hospital systems.
• Partner with Customer Success, Implementation, Product, and Sales Leadership teams to ensure seamless customer experiences and maximize retention.
• Maintain accurate sales forecasting, pipeline management, and customer engagement documentation using Salesforce CRM.

• Managed staffing, workforce scheduling, coaching, employee development, and performance management across multiple operational shifts.
• Managed staffing, workforce scheduling, coaching, and employee development across multiple operational shifts to enhance team effectiveness.
• Collaborated across departments to drive operational excellence and meet critical performance objectives consistently.
• Mentored and developed employees through structured coaching and feedback to improve onboarding and performance outcomes.
• Built a reputation for leadership, accountability, and decisive problem solving in fast-paced environments.

• Executed high-volume operational activities, ensuring compliance with safety, quality, and customer service standards.
• Showcased adaptability and teamwork by effectively managing tasks and maintaining attention to detail in a deadline-driven environment.
• Coordinated aircraft ground handling processes, ensuring timely departures and arrivals.
• Operated baggage handling systems to efficiently load and unload cargo.
• Conducted safety checks on equipment and work areas, maintaining compliance with industry standards.

Attended: August 2013 – May 2015

• Athletic Scholarship Recipient