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Hayden Williams
Memphis,TN
Summary
Dedicated Oil Change Technician with expertise in diesel engine maintenance and a strong focus on customer relations at Take 5 Oil Change. Proven ability to minimize errors and enhance client satisfaction through meticulous attention to detail and effective communication. Committed to safety and quality service, ensuring long-term vehicle reliability.
Overview
1
1
year of professional experience
Work History
Oil Change Technician
Take 5 Oil Change
Memphis, TN
03.2025 - 05.2025
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Checked fluids, tires and other systems as part of service.
- Greeted customers and answered questions about oil changes and other services.
- Minimized errors by double-checking all work before releasing vehicles back to clients, ensuring their safety and long-term reliability.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
Customer Service Representative
Planet Fitness
Memphis, TN
09.2024 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Kingsbury High School
Memphis, TN05-2023
Skills
- Diesel engine maintenance
- Oil change expertise
- Transmission servicing
- Battery replacements
- Brake servicing
- Oil changes
- Fluid replacement
- Customer relations
- Filter replacement
- Documentation skills
- Fluid checks
- Oil disposal
- Attention to detail
- Relationship building
- Flexible schedule
- Safety monitoring
Interests
Timeline
Oil Change Technician
Take 5 Oil Change
03.2025 - 05.2025
Customer Service Representative
Planet Fitness
09.2024 - 12.2024
Kingsbury High School