Summary
Overview
Work History
Education
Skills
Timeline
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Hayes Courtney

Kansas City,KS

Summary

Personable girl with a passion for fashion that posses skills in all things creative. I am passionate about building a strong teamwork relationship and customer connections. I am focused on driving up sales, ensuring customer satisfaction, creatively expressing myself, working hard, and open to learning new things.

Overview

2
2
years of professional experience

Work History

Lead Sales Associate

Threshing Bee Boutique
08.2021 - 08.2023
  • Delivered excellent customer service which in return increased sales revenue. .
  • Analyzed sales data to identify trends and opportunities for growth within the market.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Handled cash register operations and customer transactions to process payments.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Monitored sales team performance and provided constructive feedback.
  • Creatively expressed myself by decorating display tables, designing signage, and dressing mannequins.

Graphic Design Intern

Design Ranch
05.2022 - 07.2022
  • Enhanced brand visibility by designing eye-catching marketing materials for print and digital campaigns.
  • Collaborated with the creative team to develop visually appealing graphics for various projects, resulting in increased client satisfaction.
  • Designed compelling presentations that effectively communicated complex ideas to clients and stakeholders.
  • Assisted in updating company website, improving user experience and increasing site traffic.
  • Participated in brainstorming sessions with cross-functional teams to generate innovative ideas for upcoming projects.
  • Improved overall design quality by providing constructive feedback during internal review sessions, resulting in more polished final deliverables.
  • Collected visual inspiration for rebranding materials such as color pallettes, logos, advertisements, etc.
  • Taught how a corporate business is ran and how a company works together and with their clients.
  • Worked on photoshop and illustrator

Cashier and Cold Liner

Freddy's Frozen Custard & Steakburgers
03.2021 - 05.2021
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with a large team to achieve sales targets and maintain a clean, well-stocked store environment.
  • Communicated with my team members on who needed to take on what roles to ensure everything was getting taken care of.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Bachelor of Arts - Textiles And Fibers

University of Kansas
Lawerence, KS
05.2027

High School Diploma -

Blue Valley High School
Overland Park, KS
05.2023

Skills

  • Product Sales
  • Team Leadership
  • Teamwork and Collaboration
  • Customer Care
  • Merchandise Displays
  • Creative thinking
  • Time management
  • Strong communication
  • Problem Solving
  • Visual merchandising
  • Textile knowledge
  • Adobe Illustrator

Timeline

Graphic Design Intern

Design Ranch
05.2022 - 07.2022

Lead Sales Associate

Threshing Bee Boutique
08.2021 - 08.2023

Cashier and Cold Liner

Freddy's Frozen Custard & Steakburgers
03.2021 - 05.2021

Bachelor of Arts - Textiles And Fibers

University of Kansas

High School Diploma -

Blue Valley High School

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Hayes Courtney