Hayk Antanyan
Burbank,CA
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Energetic and skilled customer service representative and multilingual interpreter with over 6 years of professional experience assisting customers in solving complex issues. Highly organized and passionate team lead and coordinator with proven ability to develop creative, effective and successful event strategies. Possesses excellent communication and interpersonal skills to establish and maintain positive and customer-satisfying relationships. Adept at managing all aspects of event planning including team buildup, time management, and realization of the creative agenda.
Overview
6
6
years of professional experience
Work History
Social and Cultural Event Organizer/Creative Head
Self Made Moving
06.2021 - Current
- Planning, organizing, and coordinating various community-oriented events, such as free-entry traditional dance classes, community cleanup activities, and other works promoting social progress and development.
- Co-Founder and Creative Director of social, voluntary-based eco-friendly project "EcoYan"
Operator Specialist/Driver Care Support Team
GrubHub
06.2018 - 06.2020
- Assisting drivers with their day-to-day delivery questions
- Coordinating driver's ETA to the restaurants, and determining customer's approximate best delivery time
- Participating in general meetings and team discussions in regards to the job's common errands and safety rules
Interpreter Services Coordinator
Perevodim.ru
03.2017 - 03.2018
- Coordinating and developing scheduling and objectives for staff interpreters and transcribers
- Providing technical support to interpreters, translators, and clients for assignments as needed.
- Promoting an inclusive team environment with an emphasis on fostering high quality professional skills and client services.
Office Clerk/Counselor's Assistant
Glendale Community College
01.2017 - 05.2017
- Answering phone calls and emails
- Giving a corresponding guidance to students and visitors of the department
- Collecting and providing information, imputing data, making copies and filing records
- Setting up counselor appointments for college students
Operator Specialist/Trilingual Interpreter
Language Select, LLC
05.2016 - 12.2016
- Managing large amounts of inbound and outbound calls in a timely manner
- Identifying customers' needs, clarify information, research every issue and providing solutions
- Providing simultaneous social and medical interpretations in English, Armenian, and Russian languages.
- Frequently attending educational seminars to improve knowledge and performance level
Education
Associate Degree in Nursing - Nursing
07.2024
Skills
- Strong Communication
- Time Management
- Coordinating Skills
- Problem Solving
- Creativity and Adaptability
- Event Planning and Assistance
- Active Listening
- Customer Satisfaction
- Open-mindedness
- Multitasking
- Initiative
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Social and Cultural Event Organizer/Creative Head - Self Made Moving
06.2021 - Current
Operator Specialist/Driver Care Support Team - GrubHub
06.2018 - 06.2020
Interpreter Services Coordinator - Perevodim.ru
03.2017 - 03.2018
Office Clerk/Counselor's Assistant - Glendale Community College
01.2017 - 05.2017
Operator Specialist/Trilingual Interpreter - Language Select, LLC
05.2016 - 12.2016
Glendale Community College - Associate Degree in Nursing, Nursing
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