Hayle Blunk
Wentzville,MO
Summary
Seasoned Patient Care Technician from SSM Health adept in emergency response and critical thinking. Excelled in patient observation, ensuring top-tier care and adherence to HIPPA standards. Proven ability to manage time efficiently, with a strong focus on impactful patient outcomes and interprofessional collaboration.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
SSM Health St. Joseph Hospital
12.2019 - Current
- Monitored vital signs such as temperature, pulse rate, respiration rate and blood pressure.
- Utilized computer systems for charting patient data.
- Adhered strictly to HIPPA regulations when dealing with confidential information.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Responded promptly to emergency situations using established protocols.
Call Center Representative
Midwest Recovery Systems
01.2019 - 10.2019
- Demonstrated excellent communication skills by actively listening to customers, responding to their needs, and providing helpful solutions.
- Managed difficult situations calmly and effectively while maintaining a positive attitude towards customers.
- Proficiently handled high call volumes while maintaining quality service standards.
- Met proformance goals and call center metrics in fast-paced performance settings.
- Used database system to record notes and call information.
Education
Esthetician
The Salon Professional Academy
St. Charles, MO10.2018
Klein Oak High School
Spring, TX06.2017
Skills
- Patient Observation
- Emergency Response
- Corrective Action Planning
- Clinical Thinking
Timeline
Patient Care Technician
SSM Health St. Joseph Hospital
12.2019 - Current
Call Center Representative
Midwest Recovery Systems
01.2019 - 10.2019
Esthetician
The Salon Professional Academy
Klein Oak High School
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