Dynamic professional with extensive experience, excelling in project management and crisis intervention. Proven track record in compliance training and effective communication, ensuring operational excellence across multiple facilities while fostering a team-oriented environment. Adept at documentation and reporting, enhancing organizational efficiency.
Overview
18
18
years of professional experience
3
3
Certifications
Work History
Residential Director
Allendale-Barnwell DSN Board
Barnwell, SC
04.2025 - Current
Supervised daily operations of fourteen residential facilities and ensured compliance with policies.
Organized and maintained physical and digital records efficiently.
Coordinated staff schedules and delegated responsibilities to team members.
Scheduled meetings with employees to address concerns and grievances.
Managed employee discipline and terminations to uphold policy compliance.
Performed regular inspections of living areas to ensure safety and maintenance standards.
Handle all plans of corrections, staff training, or in-services for Alliant, DHEC, and licensing to maintain compliance with local and state-mandated regulations.
Assisted with the development and implementation of annual residential plans for all residents.
Continuously on-call for crisis management, behavioral interventions and medical concerns.
Assist with all client admissions and discharges.
Implemented behavior intervention strategies for clients with diverse needs.
Assisted staff in implementing interventions for clients who display challenging behaviors. Assisting with de-escalating high stress situations.
Accounts Payable
UniTech Services Group, Inc
Barnwell, South Carolina
09.2024 - 04.2025
File any documents regarding hazardous material required by the federal regulations and guidelines.
Training in hazardous exposure while working with hazardous materials.
Processed and documented accounts for facility using Kofax, Excel, QuickBooks, ensuring accurate financial records.
Managed shipping logistics for hazardous and non-hazardous materials, maintaining compliance with safety regulations.
Order proper supplies needed for jobs, as well as ordering staff uniforms.
Answer phone calls and emails to provide information, resulting in effective business correspondence.
Business Office Manager
Carlyle Senior Care
Blackville, South Carolina
02.2023 - 02.2024
Received and sent confidential patient information for medical and financial needs.
Answered phone calls and emails to ensure effective business correspondence.
Scanned and filed forms, reports, correspondence, and receipts systematically.
Executed processing of financial documents, contracts, expense reports, and invoices to support operational efficiency.
Utilized specialized accounting software for debiting, crediting, and totaling accounts.
Maintained accurate records for department and customer tracking.
Sorted and organized incoming mail and packages for facility operations.
Oversaw billing processes and maintained accurate financial records.
Receptionist
Low Country Health Care System, Inc
Blackville, South Carolina
02.2020 - 02.2023
Greet incoming patients and verify paperwork to manage a smooth intake process.
Maintained accurate patient records and updated information in the system.
Answered incoming calls, took messages, and promptly directed calls to appropriate departments.
Schedule and confirm appointments.
Offer administrative assistance through document reproduction, fax transmission, file organization, and schedule modification.
Maintain daily calendars, coordinate client appointments, and organize office events.
Process payments and update accounts to reflect balance changes.
Sorted incoming mail and ensured timely delivery to appropriate personnel.
Home Health Aide
Home Health Aid
Blackville, South Carolina
02.2008 - 03.2019
Supported client with daily living activities and personal hygiene to enhance comfort and well-being.
Collaborated with families to discuss client care plans and needs.
Provided care by assisting with personal hygiene and managing household chores to maintain a safe environment.
Delivered high level of assistance with cooking, meal preparation, and shopping.
Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
Recorded patient progress and care in daily logs to ensure effective communication among care team.