Haylea Johnson
Kenton,TN
Summary
Proven professional with a background in law enforcement and customer service, including a pivotal role as a Military Police Officer with the Tennessee Army National Guard. Excelled in conflict de-escalation and critical thinking, ensuring safety and resolving issues efficiently. Demonstrated exceptional organizational skills and a passion for community relations, contributing to a secure and positive environment. I would like to continue serving the community but from the healthcare side now.
Overview
4
4
years of professional experience
Work History
Military Police Officer
Tennessee Army National Guard
2023.10 - Current
- Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Participated in security measures by identifying potential threats and taking appropriate action to mitigate risk.
Waitress
Don Sol Mexican Grill
2022.11 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Front Desk Agent
Holiday Inn Express Hotel
2020.11 - 2022.11
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Education
High School Diploma -
Obion County Central High School
Troy, TN05.2023
Skills
- Conflict de-escalation
- Law Enforcement
- Decision-Making
- Critical Thinking
- Community Relations
- Report Writing
- Professional
- Organized
- Ethical
- Passionate
Timeline
Military Police Officer
Tennessee Army National Guard
2023.10 - Current
Waitress
Don Sol Mexican Grill
2022.11 - Current
Front Desk Agent
Holiday Inn Express Hotel
2020.11 - 2022.11
High School Diploma -
Obion County Central High School
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