Haylee Allen
Bakersfield,CA
Summary
As a former college student-athlete, I bring strong discipline, teamwork, leadership, and time-management skills, and I am eager to apply my degree and experience to a professional opportunity where I can make a meaningful impact. I am a dedicated individual with experience in project management, customer service, and conflict resolution.
Overview
5
5
years of professional experience
Work History
Resident Assistant
Upper Iowa University Student Life
Fayette, IA
08.2025 - 05.2026
- Mediated conflicts between residents to promote a positive living environment.
- Developed positive relationships with all members of the residence hall community.
- Facilitated community engagement activities for residents and campus organizations.
- Developed and implemented educational programs on health and wellness topics.
- Managed administrative tasks, maintenance requests, room change process, and incident reports.
Management and Sales Summer Internship
Sherwin Williams
Bakersfield, California
05.2025 - 07.2025
- Developed customer reactivation plan with another intern to enhance customer engagement.
- Presented plan to Sherwin-Williams executives in Denver.
- Resolved product and service issues, ensuring high customer satisfaction through knowledgeable service.
- Conducted on-site visits to customer locations to evaluate effectiveness of reactivation plan implementation.
- Collaborated with diverse coworkers to align efforts towards achieving project objectives.
Receptionist
Bakersfield Swim Academy
Bakersfield, California
05.2021 - 07.2022
- Managed phone calls and responded to inquiries about swim programs, enhancing customer engagement and satisfaction.
- Handled customer inquiries and complaints, resolving issues promptly to maintain positive customer relations.
- Scheduled appointments for swim lessons and coordinated instructor availability.
- Processed payments and managed cash transactions accurately, ensuring financial accountability for services rendered.
- Maintained cleanliness and organization of the reception area and lobby.
Education
Bachelor of Science - Business Administration
Upper Iowa University
Fayette, IA05-2026
Skills
- Community engagement
- Conflict resolution
- Project management
- Customer service
- Team collaboration
- Time management
- Public speaking
Timeline
Resident Assistant
Upper Iowa University Student Life
08.2025 - 05.2026
Management and Sales Summer Internship
Sherwin Williams
05.2025 - 07.2025
Receptionist
Bakersfield Swim Academy
05.2021 - 07.2022
Bachelor of Science - Business Administration
Upper Iowa University