Summary
Overview
Work History
Education
Skills
Timeline
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Haylee Castilo

Haylee Castilo

Cairo,GA

Summary

Dynamic and detail-oriented professional with experience at Walgreens and Walmart, excelling in inventory organization and customer service. Proven ability to enhance operational efficiency and uphold ethical standards while managing confidential information. Strong problem-solving and effective communication skills contribute to delivering high-quality care and maintaining a secure shopping environment.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician Trainee

Walgreens
10.2022 - 11.2022
  • Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
  • Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
  • Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
  • Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Asset Protection Associate

Walmart
04.2021 - 10.2022
  • Acted as a deterrent to criminal activity by remaining visible in a designated area
  • Patrolled store departments to check for suspicious activities.
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Controlled reduction of loss inventory by protecting company assets.
  • Wrote reports outlining activities and results.


Overnight Stocker and Receiver

Walmart
04.2021 - 10.2022
  • Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
  • Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
  • Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
  • Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
  • Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.

Cashier

Walmart
05.2019 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Self Checkout Host

Walmart
05.2019 - 10.2021
  • Engaged with customers and offered assistance upon entry into store.
  • Handled escalated customer issues professionally, working diligently to find solutions that satisfied both parties involved.
  • Assisted customers with self-checkout machine operations.
  • Maintained a secure shopping environment with vigilant monitoring of self-checkout area and prompt intervention in case of theft attempts.
  • Assisted in loss prevention efforts by observing customer behavior and reporting suspicious activities to store management or security personnel when needed.

Education

High School Diploma -

Thomas County Central High School
Thomasville, GA
05-2021

Skills

  • Inventory organization
  • Problem-solving skills
  • Effective communication skills
  • Medication dispensing
  • Active listening
  • Customer service
  • Time management skills

Timeline

Pharmacy Technician Trainee

Walgreens
10.2022 - 11.2022

Asset Protection Associate

Walmart
04.2021 - 10.2022

Overnight Stocker and Receiver

Walmart
04.2021 - 10.2022

Cashier

Walmart
05.2019 - 10.2022

Self Checkout Host

Walmart
05.2019 - 10.2021

High School Diploma -

Thomas County Central High School

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Haylee Castilo