Haylee Chadrick
Kearney ,Nebraska
Summary
Dedicated person with excellent experience in different areas. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
6
6
years of professional experience
Work History
Vet Receptionist
West Villa Animal Hospital
Kearney, NE
03.2024 - 07.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed and scheduled appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Rural Carrier Assistant
United States Postal Service
Grand Island, NE
03.2023 - 03.2024
- Picked up outgoing mail from letter boxes and in person from customers.
- Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
- Consistently met performance goals set forth by management regarding daily completion times for assigned routes.
- Ensured safety compliance by adhering to federal regulations and company policies while driving rural routes.
- Managed time effectively, balancing multiple tasks and prioritizing deliveries based on urgency or special requests.
- Maintained a clean driving record while navigating difficult terrain on rural routes.
- Delivered mail along established route in rural areas.
- Enhanced customer satisfaction by delivering mail and parcels accurately and efficiently.
- Provided excellent customer service, addressing concerns and resolving issues promptly.
Nutrition Tech
Kearney Regional Medical Center
Kearney, Nebraska
09.2021 - 03.2023
- Maintained a clean and organized workplace
- Provided meals for patients
- Gathered menus for breakfast, lunch, and dinner
- Prepared food in the kitchen.
- Answered phone collecting meal orders through out the hospital
Dog Bather
Puppy Junction
Kearney, Nebraska
08.2022 - 01.2023
- Washed, brushed, and blow-dried dogs efficiently
- Maintained a clean workplace
- Managed checking in and out the dogs and scheduling their next appointments.
Certified Nursing Assistant
Mt. Carmel Nursing Home
Kearney, Nebraska
03.2021 - 09.2021
- Provided activities of daily living for patients/residents
- Assisted with serving meals and feeding patients/residents
- Assisted with ambulating, turning, and positioning residents/patients.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Crew member/cook
Runza Resturants
Kearney, Nebraska
07.2018 - 03.2021
- Provided efficient customer service
- Prepared food in the kitchen.
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Managed multiple tasks simultaneously, prioritizing responsibilities to ensure all aspects of the kitchen and service areas functioned smoothly.
- Improved customer satisfaction by efficiently preparing and serving food orders in a timely manner.
- Collected payment using cash or card
Education
High School Diploma/GED -
Kearney High School
05.2022
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
Accomplishments
I have received my CNA license in 2021
Timeline
Vet Receptionist
West Villa Animal Hospital
03.2024 - 07.2024
Rural Carrier Assistant
United States Postal Service
03.2023 - 03.2024
Dog Bather
Puppy Junction
08.2022 - 01.2023
Nutrition Tech
Kearney Regional Medical Center
09.2021 - 03.2023
Certified Nursing Assistant
Mt. Carmel Nursing Home
03.2021 - 09.2021
Crew member/cook
Runza Resturants
07.2018 - 03.2021
High School Diploma/GED -
Kearney High School