Summary
Overview
Work History
Education
Skills
Languages
Timeline
Additional Information
Generic

Kimmy Moreno

Panorama City

Summary

Detail-oriented and experienced Medical Receptionist with a proven ability to manage front desk operations, patient scheduling, and office administration in fast-paced medical environments. Adept at streamlining processes to improve efficiency and patient satisfaction. Strong communication skills with a track record of resolving patient inquiries and coordinating with healthcare teams to enhance clinic workflow. Seeking a Medical Receptionist role to leverage my skills in patient care, office management, and customer service.

Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.

Overview

1
1
year of professional experience

Work History

Vet receptionist

McGrath veterinary center
03.2025 - 07.2025
  • 1. Answered calls and assisted with making appointments
  • 2. Checked in and checked out patients
  • 3. Scheduled procedures for patients
  • 4. Cleaned rooms and kennels

Medical receptionist

OSS
08.2024 - 02.2025
  • - Managed front desk operations, patient check-ins, and appointment scheduling, ensuring an efficient clinic workflow.
  • - Developed and implemented a patient follow-up system, increasing appointment retention rates by 20% in six months.
  • - Resolved patient inquiries, contributing to a 15% improvement in positive patient feedback scores.

Education

Associate of Arts - Theater Arts

Pierce College
Woodland Hills, CA
06-2018

Skills

  • Patient Scheduling & Office Management
  • Electronic Filing & Patient Records Management
  • Customer Service & Problem-Solving
  • Staff Training & Development
  • Communication & Adaptability
  • Telephone skills
  • Office administration

  • Schedule management
  • Multi-line telephone operation
  • Animal care
  • Basic animal care
  • Animal care teamwork
  • Compassionate Animal Care

Languages

English
Spanish
Native or Bilingual

Timeline

Vet receptionist

McGrath veterinary center
03.2025 - 07.2025

Medical receptionist

OSS
08.2024 - 02.2025

Associate of Arts - Theater Arts

Pierce College

Additional Information

Passion for exploring different cultures, photography, and m