Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haylee Cullen

.
Riverside,CA

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service and verbal skills. Talent for proactively solving problems and keeping team members on task. Kind and considerate Nanny with years of experience providing individualized care to children. Led exciting and safe activities while setting excellent example through appropriate social behavior. Engaged children on topics of personal interest to build relationships and foster

Overview

5
5
years of post-secondary education
4
4
years of professional experience

Work History

Hostess

P.F. Chang's China Bistro Inc.
Riverside, CA
10.2020 - Current
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Assisted managers with quickly resolving service- and food-related issues.

Family Nanny

Tompkins Household
Riverside, CA
05.2020 - 11.2020
  • Built positive and nurturing environments to support child social and emotional growth.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Taught children everyday skills, including tying shoes, dressing, potty training, basic math and language.
  • Involved children in caring for household pets and chores.

Hostess/Food Runner/Take-Out Specialist

Romano's Pizzeria
Riverside, CA
07.2019 - 05.2020
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Kept detailed records of project progress, discrepancies and other funding issues.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.

Shift Manager/Key Holder

WaBa Grill LLC
Beaumont, CA
11.2016 - 07.2019
  • Used weekly financial data to analyze company growth and optimize operational strategies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

Education

Real Estate Salesperson License -

Aceable Agent Real Estate
Online
11.2020 - Current

General Education

Cal State University San Bernardino
San Bernardino, CA
08.2019 - Current

High School Diploma -

Martin Luther King Jr. High School
Riverside, CA
08.2015 - 05.2019

Skills

Strategic Planning

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Timeline

Real Estate Salesperson License -

Aceable Agent Real Estate
11.2020 - Current

Hostess

P.F. Chang's China Bistro Inc.
10.2020 - Current

Family Nanny

Tompkins Household
05.2020 - 11.2020

General Education

Cal State University San Bernardino
08.2019 - Current

Hostess/Food Runner/Take-Out Specialist

Romano's Pizzeria
07.2019 - 05.2020

Shift Manager/Key Holder

WaBa Grill LLC
11.2016 - 07.2019

High School Diploma -

Martin Luther King Jr. High School
08.2015 - 05.2019

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