Summary
Overview
Work History
Education
Skills
Timeline
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Haylee Kroener

New Holstein,WI

Summary

Experienced professional with a strong skill set and proven track record in task prioritization and delivering outstanding customer service. Extensive training and experience have provided me with the knowledge and expertise to excel in new professional opportunities and overcome challenges with ease. Eager to utilize strengths and leverage past success to make a meaningful impact in next role.

Overview

5
5
years of professional experience

Work History

Office Assistant

Carbliss
06.2023 - Current
    • Prepared and edited documents to produce precise, accurate and professional communication.
    • Purchased and maintained office supplies.
    • Reviewed files, records and other documents to obtain information to respond to requests.
    • Input data into spreadsheets and databases.
    • Assisted with day-to-day operations, working efficiently and productively with all team members.

Waitress

Dilly's
10.2021 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Identified and resolved problems and errors in customer accounts.
  • Increased sales by upselling higher-end products to customers.
  • Created warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

2nd Hostess

Schwarz's Supper Club
01.2020 - 03.2024
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Increased sales by upselling higher-end products to customers.

Education

Some College (No Degree) -

University of Arizona
Tucson

High School Diploma -

New Holstein High School
New Holstein, WI
06.2024

Dale Carnegie Course
Sheboygan, WI
10.2023

Dale Carnegie: High Impact Presentations
West Allis
07.2023

Skills

  • Guest Relations Management
  • Guest service
  • Professional Appearance
  • Customer Satisfaction
  • Salesmanship
  • Spreadsheet Management
  • Database Management
  • Time Management

Timeline

Office Assistant

Carbliss
06.2023 - Current

Waitress

Dilly's
10.2021 - Current

2nd Hostess

Schwarz's Supper Club
01.2020 - 03.2024

Some College (No Degree) -

University of Arizona

High School Diploma -

New Holstein High School

Dale Carnegie Course

Dale Carnegie: High Impact Presentations

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Haylee Kroener