Brandi presley
Farmersville,TX
Summary
Dynamic office manager with proven expertise in streamlining operations and enhancing team productivity. Skilled in relationship building, staff training, and project management, committed to driving organizational success. I also have many previous years of restaurant and bar service and hospitality.
Overview
26
26
years of professional experience
Work History
Office Manager/Executive Personal Assistant
Commercial Upholstery of Texas
Farmersville, TX
04.2024 - 06.2026
- Coordinated daily office operations to enhance workflow and efficiency.
- Managed inventory, ensuring timely restocking of supplies and materials.
- Implemented scheduling systems to optimize staff productivity and resource allocation.
- Trained new employees on company policies and operational procedures.
- Developed and maintained relationships with vendors for procurement needs.
- Oversaw maintenance of office equipment, ensuring minimal downtime for operations.
- Streamlined communication processes among departments to improve collaboration.
- Assisted in budgeting and financial tracking for office expenses and projects.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Implemented comprehensive training program for new hires, improving their integration into team and productivity.
- Enhanced communication within office by implementing centralized digital messaging platform.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Completed weekly payroll for 5 employees.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Managed executive calendars, scheduling meetings and appointments efficiently.
- Coordinated travel arrangements, ensuring seamless logistics for domestic and international trips.
- Developed and maintained filing systems to enhance document retrieval efficiency.
- Supported project management tasks, tracking deadlines and deliverables consistently.
- Liaised with clients and vendors, fostering positive relationships to support business objectives.
- Provided exceptional customer service when interacting with clients or vendors on behalf of the executive team.
- Prepared meeting agendas and materials to ensure productive discussions during board meetings or executive sessions.
- Arranged domestic and international travel plans and itineraries.
- Contributed to project success by providing logistical support and tracking progress against milestones.
Server/Bartender
Various
Grapevine, TX, Houston TX, Dallas TX
01.2000 - 08.2018
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Assisted in training new staff on menu offerings and service protocols.
- Managed multiple tables efficiently, prioritizing guest needs during peak hours.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Resolved customer complaints swiftly, enhancing overall dining experience.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Built rapport with guests to enhance their dining experience and encourage return visits.
Education
High School Diploma -
Northwest Highschool
Justin2001
No Degree - General Studies, Dual Credit
North Central Texas College, Corinth, TX
Corinth, TX2001
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Payroll processing
- Bookkeeping
- Credit and collections
- Account reconciliation
- Relationship building
- Inventory control
- Staff management
- Employee supervision
- Supply management
- Staff training
- Facility management
- Travel coordination
- Project management
- Documentation expertise
- Contract administration
- Information protection
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Cleanliness standards
- Safe food handling
- Memory retention
- Menu memorization
- Food running
- Sales techniques
- High volume dining
- Service prioritization
- Team collaboration
- Order accuracy
- Supply restocking
- Food safety practices
- Quality control
- Table bussing
- Suggestive selling
- Point of sale operation
- Guest relations management
- Dining area maintenance
- Allergy awareness
- Tableside etiquette
- Beverage preparation
- Guest seating
Timeline
Office Manager/Executive Personal Assistant
Commercial Upholstery of Texas
04.2024 - 06.2026
Server/Bartender
Various
01.2000 - 08.2018
High School Diploma -
Northwest Highschool
No Degree - General Studies, Dual Credit
North Central Texas College, Corinth, TX