Professional Summary
Overview
Work History
Education
Skills
Timeline

MacKenzie Matthews

Walmart
North Liberty,IN
4
years of professional experience

Hardworking and dependable college student with experience in customer service, reception, office support, and animal care. Strong communication, organization, and time-management skills with the ability to multitask and work well independently or as part of a team. Quick learner who is responsible, detail-oriented, and committed to providing friendly and professional service.

Work History

Retail Sales Associate

2 Years 5 Months
Walmart | 02.2024 - 07.2026
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Operated point-of-sale systems efficiently, processing transactions accurately.
  • Managed inventory levels, ensuring product availability on sales floor.
  • Trained new associates on store policies and customer service standards.
  • Maintained cleanliness and organization of merchandise displays to attract customers.
  • Resolved customer complaints promptly, enhancing overall satisfaction levels.

Student Office Assistant

1 Year 9 Months
Marian University | 03.2022 - 12.2023
  • Delivered exceptional service to customers, students, and visitors, ensuring a welcoming and professional environment.
  • Handled incoming phone inquiries and provided assistance to callers. Guided visitors to relevant departments for further support. Responded to questions with accurate information to enhance visitor experience.
  • Coordinated appointment schedules to enhance operational efficiency and maintained precise documentation.
  • Facilitated efficient handling of all office correspondence and mail to support organizational communication.
  • Facilitated payment processing and managed basic transactions to ensure operational efficiency.

Equine Care Technician

1 Year 3 Months
Culver Acadamy | 08.2022 - 11.2023
  • Ensured proper nutrition and hydration for horses through consistent daily care routines.
  • Performed regular cleaning and upkeep of horse stalls to support animal health and welfare.
  • Provided comprehensive grooming and care services for horses to maintain their physical condition and appearance.
  • Facilitated the safe and timely movement of horses between pastures to ensure their well-being.
  • Conducted regular assessments of horses to ensure well-being and identify any signs of injury or illness.

Education

Associate of Science - Agricultural Business

Marian University | Donaldson IN | 12-2023

Skills

Customer service
Cash handling
Stocking and receiving
Collaboration
Time management
Point-of-sale operations
Quick Learner
Point-of-sale transactions
Adaptability in scheduling
Inventory management

Timeline

Retail Sales Associate

Walmart
02.2024 - 07.2026Read More

Equine Care Technician

Culver Acadamy
08.2022 - 11.2023Read More

Student Office Assistant

Marian University
03.2022 - 12.2023Read More

Marian University

Associate of Science from Agricultural Business
Read More
MacKenzie Matthews