Summary
Overview
Work History
Education
Skills
Timeline
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Haylee Martinez

Henderson,Nevada

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

2
2
years of professional experience

Work History

Manager/Cashier

Dairy Queen Grill & Chill
CEDAR CITY, UT
08.2023 - Current
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Provided leadership during times of organizational change or crisis situations.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.

Cashier

Baskin Robbins Ice Cream
Henderson, Nevada
11.2022 - 08.2023
  • Resolved customer complaints professionally in accordance with company policy.
  • Issued receipts, refunds, credits or change due to customers.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.

Education

Bachelor of Science - Criminal Justice

Southern Utah University
Cedar City, UT
05-2027

Skills

  • Performance Management
  • Time Management
  • Staff Management
  • Team Leadership
  • Complex Problem-Solving
  • Customer Assistance
  • Drawer balancing
  • Cash Register Operation

Timeline

Manager/Cashier

Dairy Queen Grill & Chill
08.2023 - Current

Cashier

Baskin Robbins Ice Cream
11.2022 - 08.2023

Bachelor of Science - Criminal Justice

Southern Utah University

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Haylee Martinez