Haylee Nelson
Glendale,WI
Summary
Passionate and customer-oriented professional with valuable experience in food service. Skilled in providing exceptional customer service, maintaining high standards of food quality, and efficiently managing a fast-paced service environment.
Overview
6
6
years of professional experience
Work History
Sales Associate
Berolina Bakery
05.2018 - 01.2021
- Serving customers, writing future orders, answering phone calls, managing the back of the house, training new employees, and ensuring current employees stay on task.
Digital Media Intern
City of West Hollywood
05.2023 - Current
- Ensuring the City's online presence is engaging and up-to-date
- Monitor social media feeds across multiple platforms, attending relevant events, creating digital media materials, designing graphics and visual assets, and updating the official City website.
Recreation Lead
City of West Hollywood
10.2021 - 05.2023
- Developing and proposing community programs and special events, program and lead multiple programs, expert use of ActiveNet software.
Childrens' Gymnastic Instructor
The Little Gym of La Canada
03.2021 - 10.2021
- Creating lesson plans for children ages 3-12 to strengthen their gymnastic skills and enhance their social skills and reading/writing comprehension.
Education
Bachelor of Science - Business Administration - Marketing -
California State University, Northridge
01.2023
Bachelor of Science -
University of Southern California
06.2021
Maranatha High School -
06.2018
Skills
- Exceptional Customer Service
- Food Running
- Guest Engagement
- Table Bussing
- Order Delivery Practices
- Safe Food Handling
- Order Accuracy
- Stress Management
- Order Management
References
- Jayce Simpson, City of West Hollywood, (323) 848-6402
- Dana AlHaddad, City of West Hollywood, (661) 904-7991
- Youna Karlsson, Berolina Bakery, youna@berolina.com
- Gina Jabilinskey, The Little Gym of La Canada, (818) 249-4496
- Annette Hernandez, Nanny for Two Children, (323) 377-0232
Timeline
Digital Media Intern
City of West Hollywood
05.2023 - Current
Recreation Lead
City of West Hollywood
10.2021 - 05.2023
Childrens' Gymnastic Instructor
The Little Gym of La Canada
03.2021 - 10.2021
Sales Associate
Berolina Bakery
05.2018 - 01.2021
Bachelor of Science - Business Administration - Marketing -
California State University, Northridge
Bachelor of Science -
University of Southern California
Maranatha High School -
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