Haylee Norris
Tampa,FL
Summary
I am looking for a part-time job near Tampa, Florida. I am planning on pursuing a career in event planning post graduation. I am a very organized, kind, and approachable person. I am currently attending the University of South Florida at the Tampa campus. Due to classes, I am not available on some weekdays and am available some weekends. I am able to schedule my next semester's classes in early November and would be more than willing to schedule them around work hours as much as possible! Diligent [Desired Position] with solid background in supporting child development and ensuring safe, engaging environment for students. Successfully facilitated after-school programs, creating enriching activities that foster learning and social skills. Demonstrated ability in classroom management and effective communication with both children and parents.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Extended Day Counselor
Trinity School For Children
04.2024 - Current
- Provided homework assistance to students, developing essential study skills necessary for academic success in various subjects.
- Enhanced student engagement by incorporating creative activities and games into extended day curriculum.
- Maintained accurate records of student attendance, ensuring compliance with state regulations for after-school programs.
- Developed strong relationships with students, fostering a positive and supportive environment for learning and growth.
Beauty Advisor
Ulta Beauty
11.2023 - 04.2024
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home
- Maintained counter and display areas for cleanliness and organization
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry
- Actively promoted store events and promotions to encourage customer participation and drive sales growth
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations
- Processed payments, entering sales in register for prompt customer service
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction
- Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products
- Recommended complementary purchases to customers, increasing revenue
- Built customer loyalty and retention by delivering excellent shopping experiences
Cashier
Publix
07.2023 - 10.2023
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences
- Maintained current knowledge of store promotions and highlighted sales to customers
- Performed cash, card and check transactions to complete customer purchases
- Processed refunds and exchanges in accordance with company policy
- Streamlined checkout process for increased efficiency and reduced waiting times
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash
- Identified and resolved discrepancies and errors in customer accounts
- Had to leave due to unexpected early move-in for school
Customer Service/ Cashier
Beyond Norris Nutrition
08.2021 - 06.2023
- Worked all throughout these two years whenever needed
- Answering calls and taking orders
- Counted money in drawers at beginning and end of each shift
- Maintained reports of transactions and greeted customers when entering and leaving establishment
- Kept the area safe and clean at all times
- Made drinks (shakes, teas, and coffees) for customers quickly and efficiently
- Had to leave due to business shutting down
Hostess and Server
Island View Lakefront Restaurant And Pub
07.2022 - 09.2022
- Bussed and reset tables to keep dining room and work areas clean
- Arranged and prepared tables for customers
- Carried out complete opening, closing and shift change duties
- Answering calls and taking orders
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods
- Hand dried dish utensils and prepared them for tables
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Answered customer questions about hours, seating and menu information
- Used cash registers and credit card machines to cash out customers
- Documented reservations, alerted servers and managers of large groups and prepared seating
- Directed parties to their tables
- Prepared for the unexpected changes of switching between hostess and server on different
- Had to leave due to schedule interference with high school and lack of flexibility
Education
Dual Enrollment
South Florida State College
Wauchula, FLHospitality And Tourism Management
University of South Florida
Tampa, FL05.2027
High School Diploma -
Hardee Senior High School
Wauchula, FL05.2023
Skills
- Organized
- Warm and Friendly
- Brand Awareness
- Approachable
- Customer Engagement
- Problem-Solving
- Attention to Detail
- Patient
- Decision-Making
- Respectful
- Willing to learn
Certification
- ServSafe certification
- Microsoft Excel certification
- Microsoft Word certification
- Microsoft PowerPoint certification
Timeline
Extended Day Counselor
Trinity School For Children
04.2024 - Current
Beauty Advisor
Ulta Beauty
11.2023 - 04.2024
Cashier
Publix
07.2023 - 10.2023
Hostess and Server
Island View Lakefront Restaurant And Pub
07.2022 - 09.2022
Customer Service/ Cashier
Beyond Norris Nutrition
08.2021 - 06.2023
Dual Enrollment
South Florida State College
Hospitality And Tourism Management
University of South Florida
High School Diploma -
Hardee Senior High School
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