Summary
Overview
Work History
Education
Skills
Miscellaneous
Certification
Timeline
Generic

HAYLEE NORRIS

Tampa

Summary

I am looking for a part-time job near Tampa, Florida. I am planning on pursuing a career in event coordinating post graduation. I am a very organized, kind, and approachable person. I am currently attending the University of South Florida at the Tampa campus. Due to classes, I am not available on some weekdays and am available most weekends. While my school schedule is busy, I am happy to work around it.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Extended Day Counselor

Trinity School For Children
04.2024 - Current
  • Provided homework assistance to students, developing essential study skills necessary for academic success in various subjects
  • Enhanced student engagement by incorporating creative activities and games into extended day curriculum
  • Maintained accurate records of student attendance, ensuring compliance with state regulations for after-school programs
  • Developed strong relationships with students, fostering a positive and supportive environment for learning and growth

Beauty Advisor

Ulta Beauty
11.2023 - 04.2024
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home
  • Maintained counter and display areas for cleanliness and organization
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry
  • Actively promoted store events and promotions to encourage customer participation and drive sales growth
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations
  • Processed payments, entering sales in register for prompt customer service
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction
  • Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products
  • Recommended complementary purchases to customers, increasing revenue

Cashier

Publix
07.2023 - 10.2023
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences
  • Maintained current knowledge of store promotions and highlighted sales to customers
  • Performed cash, card and check transactions to complete customer purchases
  • Processed refunds and exchanges in accordance with company policy
  • Streamlined checkout process for increased efficiency and reduced waiting times
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash
  • Identified and resolved discrepancies and errors in customer accounts
  • Had to leave due to unexpected early move-in for school

Customer Service/ Cashier

Beyond Norris Nutrition
08.2021 - 06.2023
  • Worked all throughout these two years whenever needed
  • Answering calls and taking orders
  • Counted money in drawers at beginning and end of each shift
  • Maintained reports of transactions and greeted customers when entering and leaving establishment
  • Kept the area safe and clean at all times
  • Made drinks (shakes, teas, and coffees) for customers quickly and efficiently
  • Had to leave due to business shutting down

Hostess and Server

Island View Lakefront Restaurant And Pub
07.2022 - 09.2022
  • Bussed and reset tables to keep dining room and work areas clean
  • Arranged and prepared tables for customers
  • Carried out complete opening, closing and shift change duties
  • Answering calls and taking orders
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods
  • Hand dried dish utensils and prepared them for tables
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
  • Answered customer questions about hours, seating and menu information
  • Used cash registers and credit card machines to cash out customers
  • Documented reservations, alerted servers and managers of large groups and prepared seating
  • Directed parties to their tables
  • Prepared for the unexpected changes of switching between hostess and server on different
  • Had to leave due to schedule interference with high school and lack of flexibility

Education

Dual Enrollment - undefined

South Florida State College
Wauchula, FL

Hospitality And Tourism Management -

University of South Florida
Tampa, FL
05.2027

High School Diploma -

Hardee Senior High School
Wauchula, FL
05.2023

Skills

  • Organized
  • Warm and Friendly
  • Brand Awareness
  • Approachable
  • Customer Engagement
  • Problem-Solving
  • Attention to Detail
  • Patient
  • Decision-Making
  • Respectful
  • Willing to learn

Miscellaneous

- Shadowed John Franzone at a Tampa Bay Lightning game

- Worked two Tampa Bay Lightning games in control room

- Set up/ taken down & helped manage multiple weddings while shadowing

Certification

  • ServSafe certification
  • Microsoft Excel certification
  • Microsoft Word certification
  • Microsoft PowerPoint certification

Timeline

Extended Day Counselor

Trinity School For Children
04.2024 - Current

Beauty Advisor

Ulta Beauty
11.2023 - 04.2024

Cashier

Publix
07.2023 - 10.2023

Hostess and Server

Island View Lakefront Restaurant And Pub
07.2022 - 09.2022

Customer Service/ Cashier

Beyond Norris Nutrition
08.2021 - 06.2023

Dual Enrollment - undefined

South Florida State College

Hospitality And Tourism Management -

University of South Florida

High School Diploma -

Hardee Senior High School
HAYLEE NORRIS