HAYLEE NORRIS
Tampa
Summary
I am looking for a part-time job near Tampa, Florida. I am planning on pursuing a career in event coordinating post graduation. I am a very organized, kind, and approachable person. I am currently attending the University of South Florida at the Tampa campus. Due to classes, I am not available on some weekdays and am available most weekends. While my school schedule is busy, I am happy to work around it.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Extended Day Counselor
Trinity School For Children
04.2024 - Current
- Provided homework assistance to students, developing essential study skills necessary for academic success in various subjects
- Enhanced student engagement by incorporating creative activities and games into extended day curriculum
- Maintained accurate records of student attendance, ensuring compliance with state regulations for after-school programs
- Developed strong relationships with students, fostering a positive and supportive environment for learning and growth
Beauty Advisor
Ulta Beauty
11.2023 - 04.2024
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home
- Maintained counter and display areas for cleanliness and organization
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry
- Actively promoted store events and promotions to encourage customer participation and drive sales growth
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations
- Processed payments, entering sales in register for prompt customer service
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction
- Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products
- Recommended complementary purchases to customers, increasing revenue
Cashier
Publix
07.2023 - 10.2023
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences
- Maintained current knowledge of store promotions and highlighted sales to customers
- Performed cash, card and check transactions to complete customer purchases
- Processed refunds and exchanges in accordance with company policy
- Streamlined checkout process for increased efficiency and reduced waiting times
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash
- Identified and resolved discrepancies and errors in customer accounts
- Had to leave due to unexpected early move-in for school
Customer Service/ Cashier
Beyond Norris Nutrition
08.2021 - 06.2023
- Worked all throughout these two years whenever needed
- Answering calls and taking orders
- Counted money in drawers at beginning and end of each shift
- Maintained reports of transactions and greeted customers when entering and leaving establishment
- Kept the area safe and clean at all times
- Made drinks (shakes, teas, and coffees) for customers quickly and efficiently
- Had to leave due to business shutting down
Hostess and Server
Island View Lakefront Restaurant And Pub
07.2022 - 09.2022
- Bussed and reset tables to keep dining room and work areas clean
- Arranged and prepared tables for customers
- Carried out complete opening, closing and shift change duties
- Answering calls and taking orders
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods
- Hand dried dish utensils and prepared them for tables
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Answered customer questions about hours, seating and menu information
- Used cash registers and credit card machines to cash out customers
- Documented reservations, alerted servers and managers of large groups and prepared seating
- Directed parties to their tables
- Prepared for the unexpected changes of switching between hostess and server on different
- Had to leave due to schedule interference with high school and lack of flexibility
Education
Dual Enrollment - undefined
South Florida State College
Wauchula, FLHospitality And Tourism Management -
University of South Florida
Tampa, FL05.2027
High School Diploma -
Hardee Senior High School
Wauchula, FL05.2023
Skills
- Organized
- Warm and Friendly
- Brand Awareness
- Approachable
- Customer Engagement
- Problem-Solving
- Attention to Detail
- Patient
- Decision-Making
- Respectful
- Willing to learn
Miscellaneous
- Shadowed John Franzone at a Tampa Bay Lightning game
- Worked two Tampa Bay Lightning games in control room
- Set up/ taken down & helped manage multiple weddings while shadowing
Certification
- ServSafe certification
- Microsoft Excel certification
- Microsoft Word certification
- Microsoft PowerPoint certification
Timeline
Extended Day Counselor
Trinity School For Children
04.2024 - Current
Beauty Advisor
Ulta Beauty
11.2023 - 04.2024
Cashier
Publix
07.2023 - 10.2023
Hostess and Server
Island View Lakefront Restaurant And Pub
07.2022 - 09.2022
Customer Service/ Cashier
Beyond Norris Nutrition
08.2021 - 06.2023
Dual Enrollment - undefined
South Florida State College
Hospitality And Tourism Management -
University of South Florida
High School Diploma -
Hardee Senior High School
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