Haylee Pontak
Los Angeles,CA
Summary
Dynamic Sales Associate with expertise in enhancing customer experiences through effective product promotion and visual merchandising. Strong adaptability and collaboration skills drive sales and foster positive customer interactions.
Results-driven professional experienced in brand representation and e-commerce modeling. Skilled in customer service, adaptability, and suggestive selling techniques, contributing to increased sales and customer satisfaction. Committed to creating memorable customer experiences.
Overview
2024
2024
years of professional experience
Work History
Sales Associate
Brandy Melville
Longton, KS
03.2023 - 10.2023
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained visual merchandising standards to promote brand identity and attract customers.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Model
ModelOne
Hong Kong
2021 - 2025
- Adapted quickly to diverse modeling assignments and client requirements.
- Collaborated with photographers and stylists to achieve desired visual outcomes.
- Maintained professionalism during photo shoots, ensuring smooth workflow.
- Remained focused, motivated and professional throughout long shoots and events.
- Collaborated effectively with fellow models, photographers, stylists, and makeup artists to create cohesive and successful projects.
- Collaborated closely with photographers to capture essence of designs, significantly enhancing campaign visuals.
Education
BBA - Finance
Pasadena City College
Pasadena, CA06-2028
High School Diploma -
Hong Kong International School
Hong Kong05-2025
Skills
- Brand representa-tion
- Customer service
- Body language
- Facial expressions
- Product promotion
Languages
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Sales Associate
Brandy Melville
03.2023 - 10.2023
Model
ModelOne
2021 - 2025
BBA - Finance
Pasadena City College
High School Diploma -
Hong Kong International School
Age
18
Availability
Mon, Wed: After 9 am
Tue, Thurs, Fri, Sat, Sun: All day