Haylee Ribolin
Pollock Pines,CA
Summary
Dynamic and detail-oriented worker at Main Street Tap House, excelling in high-pressure fast paced environments while enhancing customer satisfaction. Skilled in POS software and exceptional at multitasking, consistently demonstrating a strong sense of urgency and guest relations, contributing to improved service efficiency in the restaurant.
Overview
3
3
years of professional experience
Work History
Host/Busser/Food Runner
Main Street Tap House
03.2022 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took many reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times daily.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Cashier
Grandpas Cellar
10.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
Education
Associate of Science - Pre-nursing Studies
Folsom Lake College
Folsom, CA05.2025
High School Diploma -
El Dorado High School
Placerville, CA05.2023
Skills
- Customer Service
- Detail Oriented
- Telephone reception
- Multitasking
- Reliability and punctuality
- Organizational abilities
- Strong Work Ethic
Timeline
Host/Busser/Food Runner
Main Street Tap House
03.2022 - Current
Cashier
Grandpas Cellar
10.2021 - 12.2021
Associate of Science - Pre-nursing Studies
Folsom Lake College
High School Diploma -
El Dorado High School
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