Haylei Rivera
Raleigh,NC
Summary
Organized professional experienced in managing multiple tasks in fast-paced environments. Delivered effective results through keen attention to detail and strong decision-making skills. Focused on continuous improvement and fostering collaboration within teams.
Overview
3
3
years of professional experience
Work History
Learning Ambassador
Amazon
Raleigh, NC
12.2025 - Current
- Facilitated training sessions for new team members on Amazon's learning platform.
- Monitored employee progress in training programs and offered personalized support sessions.
- Assisted employees in navigating Amazon's digital resources and tools effectively.
- Fostered a positive learning environment by encouraging open communication among staff.
- Collaborated with management to enhance employee engagement and development strategies.
- Supported onboarding processes by preparing orientation materials for new hires.
Associate
Amazon
Raleigh, NC
03.2025 - Current
- Assisted in processing customer orders using Amazon's order management systems.
- Collaborated with colleagues to maintain high standards of inventory accuracy.
- Gained skills across all departments to improve operational versatility.
- Trained new associates on store operations, policies, and procedures.
- Managed multiple tasks simultaneously while maintaining attention to detail.
Shelf Stocker
Target
Raleigh, North Carolina
01.2025 - 03.2025
- Stocked shelves with merchandise to ensure product availability.
- Collaborated with team members to ensure efficient stock rotation.
- Organized backroom storage areas to ensure efficient product retrieval.
- Maintained clean and orderly display areas throughout the store.
- Assisted customers in locating items within the store.
Online Personal Shopper
Walmart
Zebulon, North Carolina
01.2024 - 12.2024
- Guided customers in selecting products aligned with preferences and needs, enhancing the shopping experience.
- Streamlined navigation of online shopping platform to efficiently locate items for customers.
- Resolved customer issues related to online orders through effective problem-solving skills.
- Satisfied customers with quick, accurate service under tight deadlines.
- Coordinated with store inventory and logistics teams to ensure timely order fulfillment.
Education
High School Diploma -
Millbrook High School
Raleigh, North Carolina06-2022
Skills
- Problem solving
- Decision making
- Process optimization
- Coordination
- Efficiency
- Time management
- Multitasking
- Bias for action
- Effective communication
- People skills
- Management support
Timeline
Learning Ambassador
Amazon
12.2025 - Current
Associate
Amazon
03.2025 - Current
Shelf Stocker
Target
01.2025 - 03.2025
Online Personal Shopper
Walmart
01.2024 - 12.2024
High School Diploma -
Millbrook High School