Open To Work
IAN WOODS
LEWISVILLE,Texas
Work Preference
Summary
Dedicated Learning Ambassador skilled in training facilitation and operational efficiency. Expertise in enhancing training programs and fostering team collaboration to improve performance and client satisfaction. Experienced in logistics coordination and inventory management, committed to ensuring compliance and operational improvements. Focused on delivering exceptional customer service while maintaining a safe and productive work environment.
Overview
3
3
years of professional experience
Work History
Learning Ambassador
Flexport
Lewisville, Texas
08.2025 - Current
- Facilitated training sessions for new hires on logistics and supply chain processes to ensure effective onboarding.
- Trained new employees on warehouse procedures and operational standards.
- Assisted in training on packing procedures and safety protocols to improve compliance and safety awareness.
- Utilized diverse teaching methods including problem-solving exercises, simulations, and role plays.
- Clarified goals and expectations to enhance trainee understanding and engagement.
- Diligently followed safety guidelines to uphold a secure working environment.
- Maintained proper lifting techniques while handling heavy items to ensure safety. techniques while handling heavy objects to prevent injuries.
- Worked additional hours during busy periods to support team operations. during peak periods to meet tight deadlines.
Caretaker
alayacare
Arlington, Texas
09.2023 - Current
- Delivered compassionate care and support to clients during daily activities.
- Assisted clients with medication management and health monitoring.
- Maintained comprehensive records of client progress and care plans to support individualized care.
- Ensured cleanliness of facility grounds through efficient sweeping, mopping, vacuuming, dusting, and trash removal to promote a safe environment.
- Managed landscaped areas by removing trash, debris, and coordinating with landscaping team for maintenance.
- Cultivated strong relationships with tenants by providing attentive and responsive customer service.
Manager
Domino's Pizza
Coppell, Texas
01.2025 - 01.2026
- Streamlined daily operations to enhance pizza production and delivery efficiency.
- Supervised team members, ensuring adherence to high service standards.
- Coordinated inventory management to ensure sufficient stock levels during peak hours.
- Scheduled employee shifts to maximize coverage during busy periods and events.
- Trained new staff on company policies and operational procedures to boost performance.
- Resolved customer complaints to enhance overall dining experiences.
- Maintained cleanliness and organization of kitchen and dining areas for compliance.
- Assessed team member skillsets and assigned tasks to maximize operational efficiency.
Education
High School Diploma -
Timberview High School
7700 N State Highway 36006-2022
Skills
- Training facilitation
- Logistics management
- Inventory management
- Health monitoring
- Logistics coordination
- Customer service
- Service excellence
- Safety compliance
- Analytical problem-solving
- Problem solving
- Team leadership
- Leadership skills
- CRM expertise
- Computer troubleshooting
- Team collaboration
Timeline
Learning Ambassador
Flexport
08.2025 - Current
Manager
Domino's Pizza
01.2025 - 01.2026
Caretaker
alayacare
09.2023 - Current
High School Diploma -
Timberview High School