Hayleigh Aaron
Springtown,Texas
Summary
Resourceful Office Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
13
13
years of professional experience
Work History
Office Manager
Busy B Steel Erectors, LLC
12.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- In charge of payroll and making sure all employee's are paid with accurate hours recorded.
- Take care of weekly 941 payments for the IRS.
- End of the month amortization check.
- Bank Reconciliation.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Controlled finances to lower costs and keep business operating within budget.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
Waitress Supervisor
Sunny Street Cafe
11.2017 - 11.2022
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
- Upheld company policies and procedures while providing guidance to waitstaff on proper etiquette, presentation skills, and conflict resolution techniques.
- Maintained compliance with health regulations through consistent adherence to safety protocols within the workplace.
- Implemented staff training programs focusing on food allergy awareness, reducing instances of allergic reactions among restaurant guests.
- Provided detailed daily reports on sales figures resulting in better financial planning and budgeting.
- Trained staff members on use of POS system.
- Supervised server staff and simultaneously served personal section of tables.
Private Nanny
Amanda Morton
09.2015 - 10.2017
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Customer Service Cashier
Dairy Queen
02.2011 - 07.2015
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Azle High School
Azle, TX05.2014
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Billing
- Payroll Processing
- Payroll and budgeting
- Account Reconciliation
- Mail handling
- Employee Supervision
- Human Resources
- Employee Training
- Financial Tracking
- Scheduling and calendar management
- Clear oral/written communication
Timeline
Office Manager
Busy B Steel Erectors, LLC
12.2023 - Current
Waitress Supervisor
Sunny Street Cafe
11.2017 - 11.2022
Private Nanny
Amanda Morton
09.2015 - 10.2017
Customer Service Cashier
Dairy Queen
02.2011 - 07.2015
High School Diploma -
Azle High School
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