Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
AssistantManager
Hayleigh Smith

Hayleigh Smith

college student
Dallas,Georgia

Summary

Dynamic and dedicated professional with experience at IHOP, excelling in customer service and relationship building. Proven ability to resolve issues effectively while maintaining a friendly demeanor. CPR certified and skilled in organization, I foster positive environments that enhance customer loyalty and support children's learning through engaging, play-based strategies.

Motivated working with kids and public with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.



Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. even though i am still in college and studying criminal justice i feel as thought the jobs have had in the past makes me a great candidate have a job in the criminal justice field whiles still managing college.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

IHOP
05.2025 - Current
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Cultivated warm relationships with regular customers.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Served food and beverages promptly with focused attention to customer needs.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Private Prek Teacher

Bundles of Love Christian Academy
08.2022 - 11.2023
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Monitored students' academic, social, and emotional progress and recorded in individual files.
  • Assisted and supervised [Number] children through entire school day.

Volunteer

Camp Twin Lakes
06.2023 - 06.2023
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Led groups of children safely through variety of camp activities.
  • Worked with children of varying age, interest, skill, and developmental levels.

Education

Associate of Science - Criminal Justice

Chattahoochee Technical College
Marietta, GA
05-2027

GED -

Chattahoochee Technical College
Marietta, GA
06-2022

Skills

  • CPR certified
  • Child and infant CPR certified
  • First aid and CPR certified
  • Communication
  • Active listening
  • pro solutions 10 hour certified
  • Organizational skills
  • Organization and time management
  • Friendly, positive attitude
  • Relationship building

Accomplishments

  • Worked one-on-one with neurodiversity student with autism.
  • I have multiple certificates in child care
  • I have also volunteered as a camp counselor at a camp for children with disabilities.
  • CPR and first aid trained

Certification

  • Certified an ecosystem approaching to developing the foundation for reading in early years, bundles of love christian academy - 2022-2023
  • health and safety Training - 10 hours

Timeline

Server

IHOP
05.2025 - Current

Volunteer

Camp Twin Lakes
06.2023 - 06.2023

Private Prek Teacher

Bundles of Love Christian Academy
08.2022 - 11.2023

Associate of Science - Criminal Justice

Chattahoochee Technical College

GED -

Chattahoochee Technical College