Margaret Eckenroth
York, PA,PA
Summary
Personable and vigilant, with solid foundation in water safety and first aid. Holds certifications in CPR and AED, adept at scanning techniques and emergency response protocols. Committed to ensuring safe and enjoyable environment for all.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Festive Board Catering
02.2022 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
Lifeguard
Country Club of York
05.2021 - 08.2024
- Monitored safety of guests in and around swimming pool.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Detailed safety rules and procedures regarding activities to customers and guests.
Education
High School Diploma -
York Suburban Senior Highschool
York, PA05-2023
Skills
- Lifeguard operations
- Patience and empathy
- Safety management
- Strong communicator
- Leadership qualities
- First aid certified
- Lifeguard certified
- CPR certified
- Customer Service
Certification
- Lifeguarding with CPR/AED for Professional Rescuers and First Aid - American Red Cross
Timeline
Server
Festive Board Catering
02.2022 - Current
Lifeguard
Country Club of York
05.2021 - 08.2024
- Lifeguarding with CPR/AED for Professional Rescuers and First Aid - American Red Cross
High School Diploma -
York Suburban Senior Highschool
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