Lillian Sekela
Loveland,OH
Summary
Organized and motivated employee eager to apply time management, server and organizational skills in various environments. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Cracker Barrel Restaurant
Mason, OH
08.2021 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Served food and beverages to patrons and confirmed complete orders.
Lifeguard
Great Wolf Lodge
Mason, OH
01.2020 - 06.2020
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Enforced all safety regulations and posted rules for patrons.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
Education
Bachelor of Arts - Psychology
University of Kentucky
Lexington, KY05-2027
High School Diploma -
Little Miami High School
Morrow, OH05-2023
College Credit Courses -
University of Cincinnati Blue Ash College
Blue Ash, OH05-2023
Skills
- Dining Customer Service
- Menu Memorization
- Customer Service
- Positive And Friendly Attitude
- Food Handling
- Server Training
- Pos Operation
- Risk Prevention
- Lifeguard Operations
- Cpr Certified
- Keeping Children Safe
- First Aid Certificate
- Company Policies
- Time Management
Affiliations
- Softball
- Babysitting
- Volunteering at Church
- Photography
- Cleaning
- Working out
- Autism Awareness softball game
Certification
- Food Handling
- Alcohol Certified
- CPR certification
- First Aid Certified
Languages
Italian
Limited
Spanish
Limited
References
References available upon request.
Timeline
Server
Cracker Barrel Restaurant
08.2021 - Current
Lifeguard
Great Wolf Lodge
01.2020 - 06.2020
Bachelor of Arts - Psychology
University of Kentucky
High School Diploma -
Little Miami High School
College Credit Courses -
University of Cincinnati Blue Ash College