Summary
Overview
Work History
Education
Skills
Timeline
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LilyRuth Mury

Baton Rouge,LA

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

3
3
years of professional experience

Work History

Server

Dempsey’s
12.2023 - Current
  • Provided excellent table service and fostered guest satisfaction in a fast-paced seafood restaurant
  • Served food and beverages promptly with focused attention to customer needs.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Processed orders and sent to kitchen employees for preparation.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Inspected dishes and utensils for cleanliness.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.

Server

Mi Padres Mexican Grill
11.2022 - 10.2023
  • Provided excellent table service and fostered guest satisfaction in fast-paced restaurant and bar
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Lifeguard

CB Pennington Jr YMCA
04.2022 - 10.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Attentively monitored swimmers to identify distress.
  • Upheld hygiene standards in pool and surrounding area.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
  • Observed weather and water conditions and alerted visitors to potential dangers and storms.
  • Administered first aid and CPR, ensuring rapid response to accidents.

Education

Associate of Science - Radiologic Technology

Franciscan Missionaries of Our Lady University
Baton Rouge, LA
12.2027

High School Or Equivalent -

St. Joseph’s Academy
Baton Rouge, LA
05.2024

Skills

  • Cash handling
  • Exceptional customer service
  • Strong work ethic
  • Memory retention
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Food running
  • Team collaboration
  • Food safety practices
  • Table bussing
  • Dining area maintenance
  • Allergy awareness
  • Strong communicator
  • Safety training
  • Water rescue techniques
  • Swimming lessons
  • Policy management
  • Lifeguard operations
  • Team building
  • Chemical level testing
  • Weather monitoring
  • First aid and CPR

Timeline

Server

Dempsey’s
12.2023 - Current

Server

Mi Padres Mexican Grill
11.2022 - 10.2023

Lifeguard

CB Pennington Jr YMCA
04.2022 - 10.2023

Associate of Science - Radiologic Technology

Franciscan Missionaries of Our Lady University

High School Or Equivalent -

St. Joseph’s Academy

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