Hayley Curtis

• Prepared samples for centrifugation, aliquoting and preserving sample integrity.
• Demonstrated flexibility working in a fast-paced and ever-changing environment.
• Prepared specimens for testing and analysis.
• Maintained safe, tidy and organized laboratory environment for accurate test results.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Maintained documentation on tests performed in lab.
• Adhered to laboratory safety procedures to maintain compliance with quality control standards.
• Troubleshot and resolved equipment and process issues.
• Answer phone calls to doctors, nurses, and phlebotomists to answer their questions accordingly

Worked on and off when home from College

• Worked flexible schedule and extra shifts to meet business needs.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.