Hayley Doxon
Lincoln,NE
Overview
2
2
years of professional experience
Work History
Sales Associate
Victoria Secret
Lincoln, NAE
01.2024 - Current
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Cleaned shelves, counters and tables to maintain organized store.
- Built and maintained relationships with peers and upper management to drive team success.
- Organized stockroom shelves according to size, color or style.
- Worked with fellow sales team members to achieve group targets.
- Answered customer inquiries regarding product features, pricing, and availability.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Greeted customers to determine wants or needs.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Ticketed, arranged and displayed merchandise to promote sales.
- Developed promotional strategies to increase sales volume.
- Handled customer complaints in a professional manner.
Sales Associate
Beauty First - Nebraska
Lincoln, NE
02.2024 - 11.2024
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Cleaned shelves, counters and tables to maintain organized store.
- Organized stockroom shelves according to size, color or style.
- Answered customer inquiries regarding product features, pricing, and availability.
- Greeted customers to determine wants or needs.
- Developed trusting relationships with customers by making personal connections.
- Ticketed, arranged and displayed merchandise to promote sales.
- Used technology resources to assist customers in locating and selecting items.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Conducted product demonstrations to highlight features and benefits.
- Upsold additional items based on customer interests and needs.
- Adhered to company initiatives and achieved established goals.
- Answered store and merchandise questions and led customers to wanted items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Assisted customers with product selection, sizing and styling.
- Demonstrated product features and benefits for customers' needs.
Internship Student
Custom Blinds and Shutters
Lincoln, NE
08.2022 - 05.2024
- Set specific goals for projects to measure progress and evaluate end results.
- Determined consumer needs to provide products and services appealing to larger market.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Identified needs of customers promptly and efficiently.
- Audited company's legal documents to verify compliant policies and procedures.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Analyzed key performance indicators to identify effective strategies.
- Analyzed company's expenditures and developed financial models.
- Shadowed staff and learned advanced work.
- Managed inventory and supplies to ensure materials were available when needed.
Education
High School Diploma -
University of Nebraska, Lincoln
Lincoln, Nebraska, NE08-2026
Skills
- Promotional support
- Upselling
- Retail loss prevention
- Cash register operation
- Client account management
- Customer service
- Problem-solving
- POS system operation
- Retail merchandising expertise
- Sales training
- Financial records oversight
Timeline
Sales Associate
Beauty First - Nebraska
02.2024 - 11.2024
Sales Associate
Victoria Secret
01.2024 - Current
Internship Student
Custom Blinds and Shutters
08.2022 - 05.2024
High School Diploma -
University of Nebraska, Lincoln