Hayley French
St. Louis,MO
Summary
A friendly, compassionate and flexible professional with a strong interest in direct patient care and treatment. Seeking opportunities to leverage academic background, collaboration skills and service experience while demonstrating the ability to comfort patients by treating their healthcare needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant - Department of Surgery
SSM Health Saint Louis University Hospital
Saint Louis, MO
05.2021 - 08.2023
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Prepare treatment rooms for patient examinations, keeping rooms neat and clean.
- Show patients to examination rooms and prepare them for the physician.
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
- Prepare and administer medications as directed by a physician.
- Collect blood, tissue, or other laboratory specimens, log specimens, and prepare them for testing.
- Inventory and order medical, lab, or office supplies or equipment.
Dietary Server / Assistant Manager
Garden Villas South
Saint Louis, MO
03.2014 - 12.2021
- Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines are followed
- Take food orders and relay orders to kitchen or serving counters to be filled.
- Monitor food preparation or serving techniques to ensure that proper procedures are followed.
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
- Communicate with customers regarding orders, comments, and complaints.
- Monitor and order supplies or food items and restock as necessary to maintain inventory.
- Administrative tasks such as scheduling, emailing and assigning duties.
Patient Care Technician
Missouri Baptist Medical Center
Saint Louis, MO
02.2020 - 04.2021
- Assist nurses or physicians in provision of patient care.
- Record and monitor vital signs, such as temperature, blood pressure, pulse, and respiration rate.
- Operate EKG equipment to run routine diagnostic tests.
- Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
- Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
- Assist patients to perform daily living activities such as getting out of bed, bathing, dressing, toileting, standing, or walking.
- Apply clean dressings, slings, or support bandages, under direction of nurse or physician.
- Transport patients to treatment units, testing units, or other areas, using wheelchairs or moveable beds.
Education
Master of Medical Science (M.M.S.) - Physican Assistant
Saint Louis University
St. Louis, MO12-2025
Bachelor of Science - Biological Sciences
Webster University
St Louis, MO05.2019
Skills
- Mac & PC
- Microsoft Office
- EMR Systems
- EKG Equipment Operation
- Vital Signs
- Patient Catheterization
- Wound Care
- Verbal & Written Communication
- Task Oriented
- Teamwork & Collaboration
- Time Management
- Customer Service
Certification
- Basic Life Support (BLS)
- Advanced Cardiovascular Life Support (ACLS)
- Adult, Child and Baby First Aid/CPR/AED
- First Aid for Severe Trauma
References
References available upon request.
Timeline
Medical Assistant - Department of Surgery
SSM Health Saint Louis University Hospital
05.2021 - 08.2023
Patient Care Technician
Missouri Baptist Medical Center
02.2020 - 04.2021
Dietary Server / Assistant Manager
Garden Villas South
03.2014 - 12.2021
Master of Medical Science (M.M.S.) - Physican Assistant
Saint Louis University
Bachelor of Science - Biological Sciences
Webster University
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