Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hayley Johnson

Charlotte,NC

Summary

Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Associate Client Director and Venue Manager

Beau Monde Venues
08.2022 - Current
  • Scheduling tours and managing bookings for events
  • Managing the sales process to meet yearly sales goals
  • Contract Management
  • Collaborating on goals and marketing objectives to capitalize on sales opportunities
  • Communicating regularly with owners on performance to ensure quarterly and yearly goals are met
  • Cultivating relationships with clients to set, meet, and deliver on expectations
  • Providing leadership and guidance throughout the entire event lifecycle
  • Assisting in developing proposals and explaining contract guidelines to potential clients
  • Conducting post-event analysis reports
  • Suggesting creative ideas to enhance event success
  • Organizing pre-event meetings with relevant personnel.

Lead Planner

Madison Moseley Events
06.2020 - 04.2023


  • Developed detailed project plans, resulting in timely completion and high client satisfaction.
  • Preparing and coordinating timelines to meet deadlines and event schedules
  • Assisting with onsite set up, activation, and tear down for events
  • Acting as a liaison between vendors and clients to ensure events are within budget
  • Coordinating and communicating internally and externally regarding event details
  • Successfully managing multiple events simultaneously
  • Monitoring industry trends in event planning
  • Supporting marketing efforts consistent with brand guidelines
  • Maintain Client Relationships.

Personal Trainer

Lift Gym
12.2020 - 03.2022
  • Developing and implementing workout programs
  • Providing clients with safe and reasonable exercises for gym or home
  • Efficient and courteous customer service
  • Managing multiple tasks while remaining adaptable and flexible
  • Managed marketing on social media accounts.

Visual Merchandiser and Sales Associate

Louis Vuitton
03.2017 - 10.2021
  • Exceeding individual KPI goals by ensuring the highest level of customer service
  • Maintaining an active client book and providing appropriate follow-up on client requests
  • Tracking sales performance metrics and identifying improvement opportunities
  • Building strong client relationships to improve retention and increase referrals
  • Coordinating promotional activities and market research
  • Identifying opportunities to improve operational efficiency.

Education

Bachelors of Science in Communications -

University of North Carolina
12.2014

Skills

  • Excellent Communication Skills
  • Client Relationship Management
  • Sales Goals and Key Performance Indicators (KPI)
  • Coaching and Mentoring
  • Sales Statistics Analysis
  • Contract and Vendor Management
  • Document Management
  • Sales Program Coordination
  • Goal Setting and Achievement
  • Project Coordination
  • Idea Development and Brainstorming
  • Budget Development

Certification

National Academy of Sports Science - Certified Personal Trainer

Timeline

Associate Client Director and Venue Manager

Beau Monde Venues
08.2022 - Current

Personal Trainer

Lift Gym
12.2020 - 03.2022

Lead Planner

Madison Moseley Events
06.2020 - 04.2023

Visual Merchandiser and Sales Associate

Louis Vuitton
03.2017 - 10.2021

Bachelors of Science in Communications -

University of North Carolina

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Hayley Johnson