Hayley Mobley
Cedar City,UT
Summary
Highly sociable and approachable individual who thrives on collaborating with diverse teams and fostering strong relationships. Equally adept at working independently, with the ability to tackle challenges with composure and efficiency. Demonstrates a natural inclination to be of assistance in high-pressure situations, excelling in maintaining a calm and focused demeanor.
Overview
4
4
years of professional experience
Work History
Cleaning Supervisor
Zions Tiny Oasis
05.2022 - 11.2024
- Company Overview: (Cleaning supervisor, maintenance)
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
- Managed staff of 2 housekeepers.
- Managed inventory levels, ensuring adequate supplies were available for daily operations without excess waste or shortage.
- Managed laundry sorting, washing, drying, and sewing
- Trained and mentored new staff on cleaning and safety protocols.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Associate
Ross (clothing store)
11.2021 - 02.2022
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Managed efficient cash register operations.
- Completed assigned tasks during store opening or closing procedures, ensuring readiness for business hours.
- Prepared fitting rooms for customers, ensuring clean and organized spaces to try on garments.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
Barista
Mountain Peak Coffee
03.2021 - 08.2021
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained regular and consistent attendance and punctuality.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Education
No Degree -
Parowan High School
Parowan Skills
- Health and safety
- Invoicing
- Chemical handling
- Client relations
- Workload prioritization
- Cleaning techniques
- Customer service
Timeline
Cleaning Supervisor
Zions Tiny Oasis
05.2022 - 11.2024
Associate
Ross (clothing store)
11.2021 - 02.2022
Barista
Mountain Peak Coffee
03.2021 - 08.2021
No Degree -
Parowan High School
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