Reliable business professional with experience in operational management, development and financial analysis. Proven track record of successfully meeting goals with a resourceful and creative approach. Adept in analytical thinking and team leadership.
Recognized as driven, dedicated and hardworking leader with history of improving efficiency and increasing results.
Overview
10
10
years of professional experience
Work History
Operations Specialist
Safeway
16300 SE Evelyn St, Clackamas, OR 97015
11.2022 - Current
Successfully managed multiple projects simultaneously while maintaining quality standards and meeting tight deadlines consistently.
Analyzed sales data to identify trends, patterns, or discrepancies that could impact overall business performance and took corrective action when necessary.
Utilized advanced problem solving skills in order to resolve complex operational issues effectively.
Reviewed performance metrics to track progress towards operational goals, making data-driven decisions to optimize results. Measured through P&L.
Conducted regular store visits. Evaluating overall department presentation, compliance and program execution to company policy.
Provided ongoing training, support, and mentorship to team members, empowering them to achieve their full potential in their respective roles.
District Trainer
Safeway
16300 SE Evelyn St, Clackamas, OR 97015
01.2021 - 11.2022
Provided coaching and mentorship to trainees across the district, resulting in a consistent approach to instructions and development.
Implemented innovative learning technologies to enhance the delivery and absorption during training sessions.
Trained and mentored many new personnel hired to fulfill department roles.
Boosted employee retention by designing engaging and effective training sessions that increased job satisfaction.
Department Manager (Floral)
Safeway
2490 N Hwy 99 W, McMinnville, OR 97128
05.2015 - 01.2021
Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage.
Improved customer satisfaction through attentive service, issue resolution, and continuous process of improvement/innovation.
Established clear performance expectations for staff members which led to increased accountability and efficiency.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Successfully managed budgets and allocated resources to maximize productivity and profitability.