Hayley Neessen
Westtown,New York
Summary
Experienced Board Operator adept at learning new roles quickly and adapting to changing demands. Trains and mentors new team members on production operations, equipment care and tool use.
Recent graduate with foundational knowledge in New Media and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Sweet Shop Associate
Adam's Fairacre Farms
01.2024 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of store displays, ensuring appealing visual merchandising.
- Processed transactions efficiently using point-of-sale systems, contributing to streamlined checkout operations.
- Collaborated with team members to restock inventory and manage product placement effectively.
- Monitored stock levels regularly, identifying needs for replenishment to minimize shortages.
- Participated in training new associates on store policies and customer service best practices.
- Developed strong relationships with regular customers through genuine interaction, remembering personal details or preferences to create a personalized shopping experience.
- Maintained up-to-date knowledge of current promotions, sales events, and marketing initiatives for effective communication with customers.
Sales Associate
JCPenney
03.2022 - 07.2022
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions efficiently, ensuring accuracy and customer satisfaction.
- Maintained organized merchandise displays to promote sales and improve store aesthetics.
- Trained new team members on operational procedures and customer service standards.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Ride Operator
LEGOLAND
05.2021 - 08.2021
- Operated amusement rides, ensuring safety protocols and guest satisfaction during peak hours.
- Monitored ride operations, identifying and resolving issues to maintain smooth functionality.
- Provided clear instructions to guests, enhancing their experience while adhering to safety standards.
- Assisted in training new operators on equipment usage and emergency procedures for operational efficiency.
- Collaborated with team members to streamline ride operations, improving overall guest flow and experience.
- Engaged with guests to address concerns and feedback, fostering a positive atmosphere within the park.
- Maintained cleanliness and organization of ride areas, contributing to an inviting environment for visitors.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
Education
Associate of Applied Science - New Media
Orange County Community College
Middletown, NY12-2025
High School Diploma -
Minisink Valley High School
Slate Hill, NY06-2020
Skills
- Patience and empathy
- Reliability and punctuality
- Cash handling accuracy
- POS system operation
- Product knowledge expertise
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
Accomplishments
Hired for paid voiceover work from 2016 to present.
Won various community awards online as a reward for being known as skilled and reliable.
Wrote, realized, and starred in various original songs.
Languages
English
Native or Bilingual
Spanish
Limited Working
Japanese
Elementary
Interests
- Acting and Theater
- Music
- Creative Writing
- Voice Acting
- Writing
- Reading
- Watching Movies and TV Shows
- Strategy Games
- Video Gaming
Timeline
Sweet Shop Associate
Adam's Fairacre Farms
01.2024 - Current
Sales Associate
JCPenney
03.2022 - 07.2022
Ride Operator
LEGOLAND
05.2021 - 08.2021
Associate of Applied Science - New Media
Orange County Community College
High School Diploma -
Minisink Valley High School