Hayley Nelson-Holmquist
Grand Rapids,MN
Summary
Compassionate and detail-oriented Registered Nurse with extensive experience in nurse leadership, long-term care and hospice settings. Demonstrates a strong commitment to patient-centered care, effective care coordination, and continuous quality improvement. Eager to expand expertise in hospice care while actively contributing to community health initiatives. Dedicated to advancing a professional nursing career through ongoing learning and impactful service in hospice.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Nurse Case Manager II
St. Croix Hospice
Grand Rapids, MN
06.2024 - Current
- Manage a caseload of 15+ hospice patients, providing comprehensive assessments and ongoing care coordination.
- Develop, implement, and update individualized plans of care in collaboration with physicians and interdisciplinary team members.
- Educate patients and families on disease progression, symptom management, and end-of-life care.
- Coordinate medications, DME, and community resources to support comfort and quality of life.
- Provide emotional support and advocacy for patients and families while ensuring compliance with hospice regulations and documentation standards.
- Successfully completed two tiers of the St. Croix Hospice Career Ladder, demonstrating clinical excellence and professional growth and dedication.
- Collaborated with interdisciplinary teams to facilitate effective communication and improve patient outcomes.
- Mentoring new and ongoing staff on best practices in case management, fostering professional development and teamwork.
LPN Manager
Diamond Willow Assisted Living
Grand Rapids, MN
02.2020 - 06.2024
- Oversaw daily nursing operations and supervised CNAs and unlicensed staff.
- Led quality improvement initiatives focused on patient safety and care consistency.
- Conducted training sessions for new hires, enhancing team proficiency and service quality.
- Managed medication administration processes, maintaining accuracy and safety standards.
- Evaluated staff performance, providing constructive feedback and fostering professional growth.
- Addressed resident concerns promptly, enhancing satisfaction and trust in care services.
Assisted Living Director Resident
Diamond Willow
Grand Rapids, MN
07.2022 - 07.2023
- Oversaw daily operations, ensuring compliance with state regulations and quality standards. Overseeing 26 residents and 30 employees.
- Developed and implemented resident care plans, enhancing individual well-being and satisfaction.
- Trained and mentored staff on best practices in elder care and safety protocols.
- Coordinated activities and programs to promote social engagement among residents.
- Engaged with families to address concerns, fostering strong relationships and trust in care services.
- Worked in fast-paced environment with competing demands for time and attention.
- Streamlined operations by developing and implementing effective policies, procedures, and protocols for the assisted living community.
- Ensured regulatory compliance by conducting thorough internal audits and addressing identified issues promptly.
Licensed Practical Nurse
Grand Itasca Clinic
12.2021 - 02.2022
- Provided direct patient care and assisted with care coordination
- Administered medications per provider orders
- Maintained accurate patient documentation
- Assisted in patient assessments, documenting health histories and physical examinations.
- Collaborated with healthcare teams to develop individualized nursing care strategies.
Education
Associate Degree in Nursing - RN
Northwest Technical College
Bemidji, MN05.2024
Diploma in Practical Nursing -
Itasca Community College
05.2021
Skills
- Geriatric care
- Medical records management
- Chronic disease management
- Strong clinical judgment
- Quality improvement
- Interdisciplinary collaboration
- Task prioritization
Accomplishments
- Completion of RN Career ladder II with the goal to obtain CPHN.
- Have been able to be named the top Hospice Agency in Two facilities where I was able to lead a impactful impression with supportive, consistent collaborative care.
- Have been given the honor to be a role model to several staff gaining trust and ongoing support
- I have personally taken the unofficial role of Senior RNCM to the next level ensuring present and incoming staff can feel heard, supported and have questions answered from a peer to peer perspective with ongoing experience.
Certification
- Basic Life Support (BLS)
- Mental Health First Aid
Timeline
Registered Nurse Case Manager II
St. Croix Hospice
06.2024 - Current
Assisted Living Director Resident
Diamond Willow
07.2022 - 07.2023
Licensed Practical Nurse
Grand Itasca Clinic
12.2021 - 02.2022
LPN Manager
Diamond Willow Assisted Living
02.2020 - 06.2024
Associate Degree in Nursing - RN
Northwest Technical College
Diploma in Practical Nursing -
Itasca Community College