With a proven track record at Elevance Health, I excel in care coordination and patient education, significantly enhancing healthcare outcomes. My expertise in clinical assessment and compassionate communication has fostered interdisciplinary collaboration, achieving a notable improvement in patient care standards.
Overview
25
25
years of professional experience
Work History
Nurse Case Manager II
Elevance Health
02.2020 - Current
Educated patients and caregivers on healthcare protocols and processes.
Promoted continuity of care by coordinating with healthcare providers, social workers, and family members in the development of discharge plans.
Served as a liaison between patients and various support services such as financial assistance programs, community resources, and mental health counseling to ensure holistic care was provided.
Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
Indiana Case Manager
Professional Case Management
09.2010 - 11.2019
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
RN Field Nurse
Interim Health Care Home
02.2010 - 03.2011
Administered medications accurately and safely, reducing medication errors and adverse reactions.
Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
Staff Nurse
Advantage Home Care And Hospice
04.2000 - 07.2007
Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
Assessed physical, psychological, physiologic, and cognitive status of patients.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
Monitored patient reactions after administering medications and IV therapies.
Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
Implemented medication and IV administration, catheter insertion, and airway management.
Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
Promoted a culture of safety by strictly adhering to infection control measures and reporting any potential hazards or concerns.