Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hayley O'Loughlin

Hopkinton,MA

Summary

Experienced Registered Nurse with a strong background in hospice case management, clinical operations, and interdisciplinary care coordination. Expertise in Medicare coverage, care plan development, and team collaboration to enhance patient outcomes. Leadership roles encompass critical care nursing and military healthcare operations, supporting clinicians and fostering staff development. Aiming to apply clinical knowledge and leadership skills in a Clinical Manager position.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Hospice Registered Nurse Case Manager

Compassionate Care Hospice
Woburn, MA
02.2025 - Current

Managed caseload of hospice patients across various settings, ensuring continuity of care and adherence to individualized plans.

  • Conducted comprehensive nursing assessments to determine hospice eligibility and adapt care plans to evolving patient needs per Medicare regulations.
  • Coordinated interdisciplinary care planning with healthcare providers to enhance patient outcomes and ensure continuity of care.
  • Delivered clinical guidance to caregivers and facility staff on effective end-of-life symptom management and patient comfort strategies.
  • Collaborated with providers to ensure accurate certification documentation demonstrating medical necessity for hospice services.
  • Engaged in interdisciplinary team meetings to address regulatory compliance and maintain hospice eligibility.
  • Acted as a clinical resource for Medicare hospice benefit eligibility and local coverage determinations compliance.

Clinical Nurse Officer

Massachusetts Air National Guard
Otis ANGB, MA
05.2015 - Current

Executed national and Massachusetts state compliance standards for air force NREMT education program.

  • Successfully vaccinated over 10,000 Massachusetts civilians, prioritizing underserved communities. Demonstrated commitment to public health equity through effective vaccination efforts.
  • Established and coordinated medical support for Boston Marathon, ensuring safety of 30,000 runners.
  • Managed healthcare and security resources during Boston Marathon, safeguarding well-being of 30,000 runners.
  • Coordinated educational program development, improving training effectiveness for interdisciplinary professionals.
  • Provides essential life-saving capabilities to Homeland Defense Force Region-1.
  • Enhanced readiness and response to natural emergencies through proactive emergency preparedness initiatives.

Nurse Manager

Prime IV Hydration & Wellness
Marlborough, MA
02.2024 - 02.2025
  • Oversaw staffing, onboarding, training, and inventory management to optimize operational workflows and budget adherence.
  • Supervised nursing and support staff to ensure high-quality patient and client experiences.
  • Ensured compliance with Massachusetts state regulations, clinical standards, and organizational policies.
  • Developed wellness programs to enhance patient care through evidence-based treatment recommendations.

Registered Nurse, Critical Care

UMass Memorial Medical Center - Memorial Campus
Worcester, MA
03.2023 - 06.2024
  • Administered vasoactive infusions, sedation medications, and continuous renal replacement therapy to stabilize critically ill patients.
  • Delivered specialized care for complex neurovascular, thoracic, and orthopedic postoperative patients, ensuring comprehensive recovery support.
  • Oversaw arterial lines, PICC lines, and central venous access devices.
  • Coordinated with multidisciplinary teams to improve patient outcomes and maintain continuity of care throughout treatment.

Education

Bachelor of Science - Nursing

University of Massachusetts, Amherst
Amherst, MA
01-2023

Bachelor of Arts - Health Sciences

University of Massachusetts, Amherst
Amherst, MA
01-2018

Skills

  • Patient Assessment & Care Planning
  • Medicare & Hospice Eligibility Review
  • Home Health & Hospice Regulations
  • Interdisciplinary Care Coordination
  • Clinical Documentation Review
  • Regulatory Compliance
  • Care Transition Management
  • Risk Management
  • Admissions & Referral Management
  • Clinical Team Leadership
  • Staff Development & Education
  • EMR Documentation

Certification

  • Registered Nurse, The Commonwealth of Massachusetts
  • Advanced Cardiovascular Life Support, American Heart Association
  • Pediatric Advanced Life Support, American Heart Association
  • NREMT, National Registry of Emergency Medical Technicians

Timeline

Hospice Registered Nurse Case Manager

Compassionate Care Hospice
02.2025 - Current

Nurse Manager

Prime IV Hydration & Wellness
02.2024 - 02.2025

Registered Nurse, Critical Care

UMass Memorial Medical Center - Memorial Campus
03.2023 - 06.2024

Clinical Nurse Officer

Massachusetts Air National Guard
05.2015 - Current

Bachelor of Science - Nursing

University of Massachusetts, Amherst

Bachelor of Arts - Health Sciences

University of Massachusetts, Amherst
Hayley O'Loughlin