Hayley Orozco
Katy,TX
Summary
Compassionate healthcare professional with experience in patient care and educational support, complemented by a background in customer service and sales. Delivers patient-centered care and cultivates supportive environments. Demonstrates effective communication, adaptability under pressure, and a strong focus on detail.
Overview
4
4
years of professional experience
Work History
Sales Manager
Imperial Fragrance
Houston, Texas
10.2022 - Current
- Generated $200,000+ in personal sales, consistently ranking as the top revenue-producing associate in the store
- Promoted to Sales Manager based on performance, leadership, and customer service excellence
- Trained and mentored new hires on sales techniques and product knowledge, enhancing team effectiveness in customer engagement
- Executed high-conversion sales strategies through effective communication, upselling, and relationship-building with customers
- Managed daily cash handling, including registers, deposits, and balancing, with a high level of accuracy and accountability
- Applied problem-solving and leadership skills to navigate challenges in fast-paced, high-traffic retail environments
Education
Associate of Science - pre-nursing
Lone Star College
Houston, TX05-2028
High School Diploma -
Cinco Ranch Highschool
Katy, TX05-2022
Skills
- Adapts under pressure
- Problem-Solving & Critical Thinking
- Fast-paced adaptability
- Time Management & Prioritization
- Attention to Detail
- Ethical decision-making
- Positive resilience
clinical-relevant skills
- Provided hands-on caregiving for a significant other recovering from third-degree burns in both hospital and in-home settings, demonstrating patience, consistency, and strong attention to detail in patient care
- Assisted with essential daily care needs, including feeding, hygiene support, mobility assistance, and maintaining comfort during recovery
- Performed basic wound care under medical guidance, including gauze wrapping, saline eye washes, and application of medical-grade creams
- Administered medications on a scheduled basis, ensuring proper timing, accuracy, and adherence to care instructions
- Supported daily physical therapy exercises to assist with mobility, recovery progress, and strength building
- Gained observational learning experience by working alongside and observing nursing staff, strengthening understanding of patient care practices and clinical procedures
Accomplishments
- National Junior Honor Society
Timeline
Sales Manager
Imperial Fragrance
10.2022 - Current
Associate of Science - pre-nursing
Lone Star College
High School Diploma -
Cinco Ranch Highschool