.Results-driven individual with expertise in enhancing customer experiences and streamlining operations. Demonstrated capability in resolving inquiries and maintaining accurate records, contributing to organizational efficiency and client loyalty.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Associate
Home Depot
Tallahassee, Florida
2025.07 - 2026.03
Handled customer inquiries and resolved issues to foster customer satisfaction and loyalty.
Maintained merchandise displays and ensured stock levels aligned with customer demand to enhance shopping experience.
Operated warehouse management systems to accurately track inventory levels and streamline restocking processes.
Inspected shipments for damages or discrepancies prior to loading and unloading.
Scanned and documented freights and assigned appropriate marking labels with identifying information.
Maintained accurate records of freight received and shipped out.
Unit Secretary PRN
Archbold Living Thomasville
Thomasville, Georgia
2025.05 - 2025.07
Coordinated scheduling of appointments for patients and staff
Organized and maintained patient records to ensure easy access and accuracy
Facilitated communication between staff and patients
Responded to phone calls promptly and professionally
Assisted with clerical tasks to enhance daily operational efficiency
Tracked inventory levels to support timely supply management
Patient Care Tech
Archbold Living Thomasville
Thomasville, Georgia
2025.02 - 2025.07
Assisted patients with mobility tasks to enhance their independence
Monitoring vital signs
Reporting changes in patient condition
Provided emotional support to enhance patient well-being and cope with challenges
Assisted with daily living activities to promote patient comfort and autonomy
Ensured safe environment to protect patients and minimize risks during care
Specimen collection
Managed inventory of medical supplies to ensure availability for patient care
CNA Student
Southern Technical College
Thomasville, Georgia
2025.01 - 2025.02
Assisted patients with daily living activities to promote independence
Assisted with bathing, feeding, and mobility tasks
Provided basic patient care to enhance comfort under supervision of licensed nurses
Monitoring and reporting vital signs temperature, plus, and blood pressure
Provide emotional support and comfort to patients and their families
Changed bed linens and maintained cleanliness of patient rooms to promote a hygienic environment
Answered patient calls and addressed needs to ensure timely support and assistance
Picking Employee
AMAZON WAREHOUSE
Tallahassee, Florida
2024.09 - 2025.01
Picking and packing orders
Loaded boxes for shipment to facilitate timely deliveries
Used scanners to read barcodes for efficient order processing
Received and organized inventory to ensure accurate stock levels
Operating powered industrial trucks
Performed tasks at elevated locations while adhering to safety protocols.
Paraprofessional
Grady County School System
Cairo, GA
2019.08 - 2024.07
Paraprofessional responsibilities include providing staff support in an educational or childcare environment.
Worked with children individually and in small groups to provide basic instruction on reading, writing, and math.
Monitored and supported children's emotional, social, physical, and cognitive development in a nurturing environment.
Provided diverse basic care, ensuring proper nutrition and developing daily and long-term activity schedules to educate and engage children.
Maintained progress records of each child’s growth and development for review with parents and supervisors, including detailed anecdotal records.
Maintained accurate records of attendance, meal counts, and time sheets for all children.
Plan both long and short range activities in accordance with curriculum objectives, developmentally appropriate practice, and program philosophy.
Head Teacher
Graceland Institute of Early Learning
Albany, GA
2017.02 - 2019.01
Assured emotional, social, physical, and cognitive needs of each child were met through tailored support and engagement.
Plan both long and short range activities in accordance with curriculum objectives, developmentally appropriate practice, and program philosophy.
Provided diverse care, ensuring proper nutrition and developing daily and long-term activity schedules to stimulate and educate children.
Maintained progress records of each child’s growth and development for review with parents and supervisors.
Keep all appropriate records, such as attendance, point of contact meal counts, and time sheets
Cashier
Walmart
Camilla, GA
2014.07 - 2017.02
Reduced customer wait time by efficiently ringing up items, enhancing overall customer service experience.
Resolved issues on the first call through proactive customer service approach, improving customer satisfaction.
Responded to all customer inquiries with care, ensuring accurate information and support.
Worked with confidential customer information and treated it sensitively
Reinforced, communicated, and reviewed the purchase decision throughout customer interaction.