Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hayley Palumbo

Glendale,AZ

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Manager

Cameron Zeuhlk
04.2018 - Current
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.

Caretaker

Arizona Long Term Care
01.2020 - 11.2021
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Remained alert to problems or health issues of clients and competently responded.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.

Education

Bachelor of Science - Nursing

Grand Canyon University
Phoenix, AZ
05.2024

Associate of Applied Science - Nursing

Maricopa Community Colleges - Phoenix College
Phoenix, AZ
12.2023

Skills

  • Managing Operations and Efficiency
  • Safe Balancing
  • Job Assignments
  • Performance Motivation
  • High-Volume Environments
  • Social Perceptiveness
  • Interpersonal Skills
  • IV insertion &
    discontinuation
  • Trach Care & Suction
  • Phlebotomy
  • - Foley Insertion/
    discontinuation
  • PO/IM/SubQ/
    Intradermal/ IV
    medications
  • Set IV flow rate/ IV site care & saline
    lock/flush
  • Patient teaching for
    all skills listed above

Certification

  • Current Basic Life Support Certification


Timeline

Caretaker

Arizona Long Term Care
01.2020 - 11.2021

Shift Manager

Cameron Zeuhlk
04.2018 - Current

Bachelor of Science - Nursing

Grand Canyon University

Associate of Applied Science - Nursing

Maricopa Community Colleges - Phoenix College

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Hayley Palumbo