HAYLEY PARADERO
Lexington,KY
Summary
Meticulous and systematic Administrative Support Assistant 2 skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing clinical staff. Skilled in oral and written communication, team leadership and relationship-building. Offering expertise in EPIC, SAP financing, UKG, and all onboarding procedures.
Overview
8
8
years of professional experience
Work History
Administrative Support Associate II
University Of Kentucky Healthcare
Lexington, KY
10.2021 - Current
- Collaborate with HR to facilitate the hiring process, including job postings, applicant screenings, and interviews.
- Ensured accreditation compliance independently and served as the subject matter expert on UKG Workforce Management, providing technical support for scheduling, timekeeping, attendance, and leave management.
- Conduct new employee orientations and ensure a smooth onboarding process, including paperwork, office tours, and introductions to team members.
- Assist the manager and senior leadership in day-to-day operations, including managing their schedules, coordinating meetings, and preparing reports and presentations.
- Act as a point of contact between leadership and other staff, ensuring effective communication and information flow.
- Oversee the payroll process, ensuring accuracy and compliance with company policies and relevant regulations.
- Responsible for assuring staff compliance including employee health, flu vaccine and WBTs.
- Manages the physical workplace ensuring work orders are submitted related to the office, follows up with other departments as indicated to ensure follow-through, physical plant, IT needs.
- Develop and manage the organization's internship program, including onboarding and overseeing interns.
- Supervise and lead the administrative support staff, fostering a positive work environment and ensuring their productivity and development.
Surgery Coordinator
University Of Kentucky Healthcare
11.2020 - 10.2021
- Manage all scheduling aspects of inpatient and outpatient surgeries for four physicians
- Verify diagnosis and procedure codes to obtain insurance authorization for any scheduled procedures
- Coordinate preoperative testing/labs and keeping consent forms up to date
- Work with other departments to effectively coordinate procedures based on surgeon availability
- Responsible for creating and providing patients with surgery teaching packets, including surgery prep and recovery protocols
- Booked surgeries according to physician volume and maintained prompt turnaround times.
Pod Scheduler
University Of Kentucky Healthcare
01.2020 - 11.2020
- Performed all needed patient scheduling and processing, including but not limited to registration and taking copays, as well as changing all patient demographic information
- Coordinate with patients and physicians for patient scheduling in clinic as well as in radiology, nuclear medicine, cardiovascular lab, and all research related visits
- Coordinated and established relations with other clinics in order to schedule visits with outside facilities in order for patients to get treatments closer to home
- Trained new employees on the job duties and procedures of our operations
- Knowledgeable in surgery scheduling and working through PICIS to coordinate physician OR schedules
- Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
Mentor/Tutor
Upward Bound
Kingsville
06.2016 - 12.2018
- Worked as a mentor and tutor to local high school students that are looking forward to coming to Texas A&M University Kingsville
- Kept journal entries of my days as a mentor and made reports daily to my superiors
- Worked on a 24 hour schedule and worked with the students the whole amount of hours
- Scheduled my students class schedules and activity schedules
- Assisted students in finding useful study methods to enhance academic performance and helped with coaching for students.
Receptionist
Kleberg County
11.2017 - 07.2018
- Budgeted for new office supplies and equipment maintenance, keeping detailed track of office spending and placing all orders.
- Managed office duties and basic administrative tasks, organized and cleaned work space, ordered materials and answered phone calls.
- Coordinated meetings, scheduling conference rooms and sending calendar invitations to attendees.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Education
Bachelor - Health, Population, and Societies Present
University of Kentucky
true05.2023
Associate of Science -
Bluegrass Technical College
01.2021
Skills
- Communication Skills
- Critical Thinking
- Advocacy and Campaigning
- Interpersonal Skills
- Cultural Sensitivity
- Adaptability
- Empathy and Empowerment
Affiliations
- Member, Theta Phi Alpha Women's Fraternity
- Member, Shoulder to Shoulder Global Health Brigade
Timeline
Administrative Support Associate II
University Of Kentucky Healthcare
10.2021 - Current
Surgery Coordinator
University Of Kentucky Healthcare
11.2020 - 10.2021
Pod Scheduler
University Of Kentucky Healthcare
01.2020 - 11.2020
Receptionist
Kleberg County
11.2017 - 07.2018
Mentor/Tutor
Upward Bound
06.2016 - 12.2018
Bachelor - Health, Population, and Societies Present
University of Kentucky
Associate of Science -
Bluegrass Technical College
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