Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Hayley Pederson

Hayley Pederson

Yerington,NV

Summary

Dynamic and highly personable. Results-driven professionalism with flexibility and extensive experience in working in challenging environments. Excelling in team building and performance monitoring. Proven track record of implementing operational improvements and enhancing workflow coordination. Skilled in equipment operation, communication, and conflict resolution, fostering a collaborative environment that drives efficiency and productivity. Passionate about empowering teams to achieve past their initial expectations.

Overview

6
6
years of professional experience

Work History

Lead Material Handler

Tesla
Sparks, Nevada
01.2025 - Current
  • Maintained a positive working relationship with various departments and management by building bridges of trust.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Ensured compliance with safety regulations when operating material handling equipment.
  • Provided support and guidance to associates, as well as fellow leadership, to maintain a collaborative workflow.
  • Trained new employees on safety protocols and operational procedures.
  • Scheduled shifts and managed staff assignments to maintain adequate coverage.
  • Monitored employee productivity to provide constructive feedback.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Implemented new operational procedures, increasing efficiency.
  • Addressed and resolved conflicts within the team and/or individual associates while using the Seek-to-Understand method.
  • Evaluated the needs of mine and other departments while delegating tasks to optimize production to the best of my ability.

Material Handler

Tesla
Sparks, Nevada
10.2023 - 01.2025
  • Received and distributed incoming materials to designated areas and production lines.
  • Supported other warehouse personnel in completing tasks efficiently and swiftly.
  • Collaborated with leadership to develop efficient methods for storing goods within the warehouse.
  • Operated forklifts, reach trucks, walkie riders, and order pickers to transport materials within and around the facility.
  • Assisted team members in manual stacking and feeding production lines.
  • Supported AGV cell delivery, and managed simple faulting.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Maintained updated knowledge through continuing education and advanced training.
  • Utilized learned technical skills to troubleshoot and recover faults.

Lead Cashier

Golden Gate Petroleum
Yerington, Nevada
01.2021 - 10.2023
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Responsible for opening and closing registers accurately according to established procedures.
  • Addressed customer complaints promptly while remaining professional in challenging situations.
  • Resolved discrepancies between sales floor and register information quickly.
  • Managed cash register operations during peak customer hours.
  • Processed transactions accurately using point-of-sale systems.

Coach Counselor

RITE OF PASSAGE-Sierra Sage Academy
Yerington, NV
09.2021 - 12.2021
  • Monitored behavior in individual and group sessions and intervened when necessary.
  • Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
  • Worked with care team to assess client needs and discuss collaborative treatment efforts.
  • Empowered clients to tackle challenging situations with better and more diverse coping skills.
  • Discussed history and symptoms and evaluated potential clinical interventions .
  • Maintained confidentiality through stringent handling of charts and data.
  • Provided counseling for relapse prevention, social issues and mental health problems.
  • Taught clients anger management techniques, relaxation skills, impulse control and coping skills.

Garden Associate

THE HOME DEPOT
Magnolia, TX
02.2020 - 08.2021
  • Completing the Store Readiness Checklist.
  • Aiding in the on-hand accuracy for the store.
  • Assigning basic or creative marketing tasks to peers.
  • Operating machinery in a timely manner for customers and store vendors.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Drove sales of products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Communicated with customers about Service offerings, including policies, restrictions and refund policies.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.

Education

HIGHSCHOOL DIPLOMA - ADULT EDUCATION

Fernley Adult Education
Fernley, NV
08.2019

Skills

  • Team building
  • Risk assessment
  • Equipment operation
  • Peer counseling
  • Crisis intervention techniques
  • Performance monitoring
  • Workflow coordination
  • Mental health support
  • Problem solving
  • Verbal and written communication
  • Conflict resolution
  • Employee training
  • Supervision and Documentation
  • Team building
  • Critical thinking
  • Hazard prevention
  • Policy and procedure improvements
  • Safety compliance

Accomplishments

  • Volunteered labor for Hurricane Laura relief in Orange, Texas.
  • Earned Staff of the month at Rite of Passage
  • Performed several acts at the IMTA for Autism and Down Syndrome Awareness in Los Angeles
  • Volunteered and performed the Star Spangled Banner for the Reno Nevada Special Olympics

Timeline

Lead Material Handler

Tesla
01.2025 - Current

Material Handler

Tesla
10.2023 - 01.2025

Coach Counselor

RITE OF PASSAGE-Sierra Sage Academy
09.2021 - 12.2021

Lead Cashier

Golden Gate Petroleum
01.2021 - 10.2023

Garden Associate

THE HOME DEPOT
02.2020 - 08.2021

HIGHSCHOOL DIPLOMA - ADULT EDUCATION

Fernley Adult Education