Hayley Reed
Lutz,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Have experience working in a fast-paced and high-volume area. Meets the needs of guests while maintaining a warm and welcoming environment. Flexible schedule and willing to work when needed.
Overview
2
2
years of professional experience
Work History
Front of House Team Member
Chick-fil-A
03.2022 - 08.2023
- Established a welcoming atmosphere by greeting each guest warmly.
- Maintained a clean and organized work area behind the counter and in the dining room.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved guest complaints and discrepancies in a prompt and courteous manner.
Food Service Ambassador
SeaWorld Parks & Entertainment, Inc.
11.2021 - 02.2022
- Maintained a trash-free and clean food serving area.
- replenished condiments, utensils, trays, and any food items.
- Developed and maintained positive relationships with customers to enhance service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Processed customer payments and balanced cash drawers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
No Degree - Business Marketing And Management
Pennsylvania State University
University Park, PA05.2026
High School Diploma -
Academy At The Lakes
Land O' Lakes, FL05.2022
Skills
- Maintaining Clean Work Areas
- Guest Satisfaction
- High-Volume Environments
- Flexible Hours
- organized
- Excellent Communication
- Multitasking Abilities
- Teamwork and Collaboration
- Dependable and Responsible
- time management
- Self-Motivated
Timeline
Front of House Team Member
Chick-fil-A
03.2022 - 08.2023
Food Service Ambassador
SeaWorld Parks & Entertainment, Inc.
11.2021 - 02.2022
No Degree - Business Marketing And Management
Pennsylvania State University
High School Diploma -
Academy At The Lakes
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