Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayley Roberts

Portland

Summary

Outgoing barista, with exceptional social skills, communication abilities and customer service background. Excellent memorization skills, with ability to create drinks with speed and quality. Pursues every opportunity to support team members and proactively address issues.

Overview

3
3
years of professional experience

Work History

Barista

Dutch Bros
09.2024 - Current
  • Maintain a clean and organized workspace for optimal productivity and safety.
  • Promote a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interact with customers during hectic periods to promote fun, positive environment.
  • Contribute to a positive team environment through effective communication and collaboration with colleagues.

Mentor/Coach

Westview Youth Cheer
05.2024 - 10.2024


  • Fostered a positive and inclusive team environment, encouraging teamwork, leadership, and sportsmanship among young cheerleaders.
  • Collaborated with fellow coaches, parents, and school staff to coordinate logistics for games, events, and performances.
  • Attended the Oregon Cheerleading Coaches Association’s conference.

Student

University Television Productions, Boise State University
08.2022 - 05.2023
  • Participated in Boise State University's UTP program, where I excelled in reporting, creating packages, operating camera, and audio equipment, and producing a show for BTV.
  • On-air talent and producer for UTP’s show “Live and On Demand”
  • 128 hours logged of volunteered production hours
  • Succeeded as on-air talent for station identifications running on BTV.

Stage Manager (Volunteer Position)

Idaho Dance Theatre, Boise State University
03.2023 - 03.2023
  • Efficiently fulfilled stage manager responsibilities, including identifying and resolving safety hazards, setting up communication devices to directors, providing cues to dancers, coordinating quick changes, and managing curtain movements/calls during performances.
  • Volunteered 21 working hours.

Education

Bachelor of Arts - Integrated Media and Strategic Communications

Boise State University
Boise, ID
05.2024

Skills

  • Time management
  • Friendly and outgoing
  • Team player
  • Exceptional customer service
  • Safe food handling
  • Beverage preparation
  • Excellent memory
  • Hospitality service expertise
  • Problem-solving

Timeline

Barista

Dutch Bros
09.2024 - Current

Mentor/Coach

Westview Youth Cheer
05.2024 - 10.2024

Stage Manager (Volunteer Position)

Idaho Dance Theatre, Boise State University
03.2023 - 03.2023

Student

University Television Productions, Boise State University
08.2022 - 05.2023

Bachelor of Arts - Integrated Media and Strategic Communications

Boise State University

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