Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Hayley Ross

Streetsboro,OH

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Summa Health
Stow, OH
06.2023 - Current
  • Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
  • Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
  • Answered patient calls promptly and directed inquiries to the appropriate department when needed.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.

Education

High School Diploma -

Maplewood Career Center
Ravenna, OH
06-2023

Skills

  • Medical Terminology
  • HIPAA Compliance
  • Patient Scheduling
  • Vital Sign Monitoring
  • Medical Records Management
  • Patient-focused care
  • Phlebotomy
  • Conflict resolution abilities
  • Electronic Medical Records
  • Immunization Administration

Certification

  • Certified Clinical Medical Assistant (CCMA) - J6X5C2B6 - (2023/05/12 - 2025/05/12)
  • Certified Phlebotomy Technician (CPT) - B5K4M3W3 - (2023/03/10 - 2025/03/10)

References

References available upon request.

Timeline

Certified Medical Assistant

Summa Health
06.2023 - Current

High School Diploma -

Maplewood Career Center

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Hayley Ross