A higher education professional prepared to excel in administrative roles. Proven track record in managing student records and registration processes with meticulous attention to detail. Strong focus on team collaboration and adapting to dynamic environments. Known for organizational skills and effective problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Assistant, Registrar’s Office
The University of Tennessee Southern
Pulaski, TN
06.2021 - Current
Conducted regular audits of student records, maintaining compliance with institutional policies and federal regulations.
Maintained accurate student records, contributing to efficient administration and data-driven decision making.
Served as a liaison between students and academic advisors, facilitating communication for effective degree planning.
Evaluated transfer credit requests in accordance with institutional policies, streamlining the transfer process for incoming students.
Developed comprehensive training materials for new hires, ensuring a seamless transition into the role.
Provided exceptional customer service to students, addressing inquiries regarding registration, transcripts, and degree requirements.